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Uncle Bob's Self Storage Reviews

- (512) 310-2220

Average Ratings

4.6 out of 5 stars
(4.6) 117 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
4.7 out of 5 stars

By

Pflugerville, TX

The bathroom was out of order at the time I rented the space.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

Very polite, fast and thorough. Excellent customer service both on the phone and in person.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hutto, TX

Associate was pleasant but matter of fact. Friendly and efficient .

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

As stated before, Uncle Bob's Storage Company has figure out how to best serve they're customers. Each time I walk in to pay my storage fee, I'm always greeted w/a smile and helped immediately. On 8-23-14 I rented my 2nd storage unit, because I'm always assisted quickly. The facility is clean & free of clutter. The prices are completive, no hidden fees. Just all around great company.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

Great professional and respectful persons I have dealt with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Temecula, CA

Very friendly and informative to questions we had

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

The associate was very helpful and friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Midland, TX

Keep up the great work!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hutto, TX

Everyone is always helpful and eager to help with any issues. We have not had any problems.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

Your website was easy to follow. You customer service reps are super friendly on the phone and in person. The entire process is easy. We love that you offered a free truck rental. That process was also smooth. I stopped by your AW grimes office and Dylan was there. He was super sweet and helpful. He gave me great advice on which boxes to purchase and offered to help me carry the boxes to my car. I was very impressed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Round Rock, TX

The associate was very nice. I received excellent customer service. And, I was able to rent a space. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Austin, TX

Fast, friendly service. Easy to navigate website and great prices.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.3 out of 5 stars

By

Round Rock, TX

There was a puddle of water in the storage unit that some how got in there because of the rain, i only had help moving today and they needed to leave quick, i didnt hAve much time to report it but i will tomorrow

Staff
 
4.0
Cleanliness
 
2.7
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Round Rock, TX

Great service, great location, easy access

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

I am very pleased with the service and facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Round Rock, TX

Thanks for the service. I would love to use you again in the near future. Thansk again

Staff
 
3.0
Cleanliness
 
3.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.5 out of 5 stars

By

Round Rock, TX

the property changed managements and we were only with Uncle Bob's for about 2 months, the rest of the time was with the prior owner. Aside from the initial transition period where we felt no one was in the office and had to leave messages, the service was good. Wish we had been with Uncle Bob's longer to provide a truer evaluation. Thank you.

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

thank you for everything!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

great service and the staff was very professional. enjoyed meeting the staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Taylor, TX

my overall experience was excellent. What I like most of the associates. Everyone that I met was super friendly and gave you all the attention.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Round Rock, TX

Nice and neat place, just wish you had more bathrooms near the storage rooms and not just at the office.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

McDade, TX

All questions answered professionally and price was excellent as well.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

Jeff made the process easy and did a great job of explaining the terms of the lease. I have been vary happy with my rental unit so far.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

Very helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Round Rock, TX

Kudos to the office staff !! Nice to see the office open when it should be and everyone I've met under the new management is very nice and welcoming !

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0

We want to express our complete satisfaction with Sherry at the Cedar Park TX storage facility. ...

The Bailey Family, Cedar Park, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.