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Uncle Bob's Self Storage Reviews

- (512) 733-1200

Average Ratings

4.7 out of 5 stars
(4.7) 97 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(22 Reviews)
5.0 out of 5 stars

By

Round Rock, TX

Greatest service ever! The person working there went way above the norm!! I arrived at closing time and he stayed beyond closing time. I thought he might rush me through the contract but he took his time to make sure I understood all my options and regulations. He showed me my storage spaces and by the time we were done I felt like I had made a friend. I am VERY SATISFIED!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

I am very satisfied now and cant ask for anything else and keep up the good job :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Austin, TX

Happy with the service. Everyone has been helpful and very nice. Loving it so far.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Leander, TX

Keep up the good job!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

It was a great, easy transaction. He was very pleasant to work with!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

The person who greeted me was so professional, welcoming, and kind. The facility was inviting, well-kept, and quality. I have had items in storage in another facility as well and Uncle Bob's is by far the best quality.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Leander, TX

Your associates at 2201 Double Creek Drive are very professional and personable in meeting my storage needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Round Rock, TX

The only annoying thing is every time I am seen at my storage area, I am asked if I am moving out. If I am moving out, I will let the front desk know. I frequent my storage area often.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Leander, TX

Both Michael and Nancy were very professional, courteous, and willing to meet my needs concerning our storage items.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

I have rented a storage from the doublecreek location multiple times. The manager is amazing and he's very very helpful. I will continue to go to this location anytime I'm needing temporary storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Round Rock, TX

I am well pleased. Though I don't go into the office, when I call, the staff is personable and always helpful. I've only had a few issues with the on-line payments, but the store was able to assist and fixed (waived) any fees.

Staff
 
4.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Pflugerville, TX

I was a repeat customer, so I pretty well knew what to expect, and got it. The manager knew me when I walked in, and I had also met the assistant manager. They were knowledgeable and courteous; when I worried about the unit size, they said if the first unit was too small, they had one I could switch to. Turned out I did need a bigger unit, and they had one on same floor. Very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

Prompt, courteous, helpful, kind, and most accommodating. Excellent overall marks for customer service and a great place to do business.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Round Rock, TX

The office personnel are great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

Mike and his staff are great and fun to work with. The atmosphere is warm and friendly. They greet me with a smile bigger than Texas. They are a great team. I have told many family and friends about the Uncle Bob's in Round Rock, TX.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

All is well

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pflugerville, TX

The mgr. of this branch is a gem. I've been at other Uncle Bobs in the past and they are all really nice but this man is a people person. I would absolutely tell my friends about this branch....

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pflugerville, TX

Nancy and Mark are two of the nicest people you will ever meet. They were very helpful through the whole process and put all my worries at ease. They even let me fix the mailbox. Thanks again for the excellent service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tucson, AZ

Nancy was fantastic!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

I'd like to compliment the manager on site, Mr. Michael for the excellent service he has provided me. He has helped me from completing thorough paper work, show me the facility and how to use the key pad to enter and exit the building (Step by step procedure). I am pleased with the service that I have receive at this location. However, Michael's professionalism and ability to take care one customer at a time exceeded my expectations on top of the clean facility. Keep up he good work!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pflugerville, TX

I was so happy with everything at Uncle Bob's. Office staff went above and BEYOND. I will definitely be back in the future if I ever need another storage unit! =)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Buda, TX

The manager there is great! He is super friendly and very helpful! Thanks again!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

We want to express our complete satisfaction with Sherry at the Cedar Park TX storage facility. ...

The Bailey Family, Cedar Park, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.