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Uncle Bob's Self Storage Reviews

- (512) 255-4110

Average Ratings

4.4 out of 5 stars
(4.4) 81 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.2
Satisfaction
 
4.3
Likely to Recommend
 
4.4

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(16 Reviews)
5.0 out of 5 stars

By

LaGrange, TX

Every item we need is taken care of as if we would do it ourselves! That makes doing business with Uncle Bob's easy and gives us peace of mind with our decision.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cedar Park, TX

Very clean facility and professional staff

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Arlington, TX

Laci - store manager (hope I got her name correct) - was absolutely wonderful. She is a great representative for Uncle Bob's

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

Late fees are too high, other than that it is good.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Ewa Beach, HI

Always thorough answers and immaculate facilities....impressive!

Staff
 
4.5
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Round Rock, TX

Your staff and facilities are great. Your website leaves some room for improvements. I am taking this annoying survey because I logged in to pay you. I am telling you now having this pop up in my face when I was trying to take care of business is annoying and painful enough to make me reconsider my choice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
4.2 out of 5 stars

By

Round Rock, TX

The associate was able to explain all I needed to know.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

Office personnel very courteous and professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

I had never used storage facility. My expectations where of some I had observed from friends that had used others

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

The change to the new longer-length dolly-carts was a great idea. Saves me a lot of extra trips up and down.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cedar Park, TX

Staff is very welcoming and answered all my questions completely.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

Well presented , friendly . Dave was very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Round Rock, TX

Through no fault of the associate 2 unscheduled shoppers came in with questions. Knowing that he was just starting our paperwork, he quickly answered both customers and then came back to us. Might have taken 10 extra minutes. Wasn't a problem though

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

Beside the convenience of location. The idea of having access of a truck usage is awesome.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

everyone was helpful and friendly.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Round Rock, TX

I have rented from storage places before and never have I received the hands-on service I received at Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0

We want to express our complete satisfaction with Sherry at the Cedar Park TX storage facility. ...

The Bailey Family, Cedar Park, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.