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Uncle Bob's Self Storage Reviews

- (512) 255-9993

Average Ratings

4.5 out of 5 stars
(4.5) 76 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
4.8 out of 5 stars

By

Cedar Park, TX

Thank you for being so helpful at our time of need. The moving process is never pleasant but knowing our items were safe and protected was a huge relief!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Leander, TX

friendly service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Cedar Park, TX

Would like to have more light within the unit!

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Cedar Park, TX

Already recommended to family. Now my brother stores his items at same building. The staff at 1431 and Sam Bass road are the best.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Cedar Park, TX

The only thing that was upsetting when we rented was not being told that we were getting one with a small doorway ahead of time. They should let you know if you are getting something different then the others.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

The manager at the facility I use is terrific.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

Very happy - would use again!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cedar Park, TX

Sue treated us with such a genuineness rarely seen in the customer service sector. She is THE reason we returned to this storage facility after it changed from Bulldog to Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cedar Park, TX

I have used this facility two years in a row, during personal residential moves. The staff is always friendly, very flexible. Prices are competitive, and I appreciate the air-conditioned units. If ever needing storage in the future, I am certain to return!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

The entire staff was wonderful to work with :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

Every time we went; everyone was nice and helpful. The free truck rental with move in was FABULOUS and helped so much. I would ABSOLUTELY recommend Uncle Bob's to any of my friends and family.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cedar Park, TX

The whole staff made me feel welcomed the first time I stepped in the door at the FM 1431, Round Rock, TX location. Alisha Pounds very knowledgeable and did not hesitate one second when I asked if she could take me to look at the unit in the mid-day heat wave. Alisha explained the hours of operation, hours of access and security while showing me to my unit. I was sold!!!! The contract was explained to me clearly and all my questions were answered professionally. This property will surely be one of your most successful locations while you have Alisha and her staff servicing your customers.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Leander, TX

Sue, the associate who helped us, is absolutely wonderful. She was very informative, friendly and easy to work with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

We want to express our complete satisfaction with Sherry at the Cedar Park TX storage facility. ...

The Bailey Family, Cedar Park, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.