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Uncle Bob's Self Storage Reviews

- (512) 238-6464

Average Ratings

4.6 out of 5 stars
(4.6) 102 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Round Rock, TX

The manager and the associate that helped me were outstanding and very friendly. Very refreshing nowadays.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Round Rock, TX

I like being able to communicate through email for questions and concerns. However, the individual offices, or at least mine, were unable to due so. I would email through the Uncle Bob's website, and would get a corporate response saying I needed to call my specific facility for answers. I wish the facilities would have their own emails.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Round Rock, TX

Love, love, love the Staff! Prices too high.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Shreveport, LA

All three employees involved in my renting the storage unit were very knowledge and friendly: Michelle - associate on the phone when I called to inquire about availability and price; the Asst. Manager who called to confirm the day before I arrived; and Wanda, the Manager, who checked me into my unit. She could not have been more accommodating and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

I have stored with uncle bobs before in pflugerville and the experiences I have had with your staff has always been pleasant and consistent in all aspects of business and friendly personnel I will store with uncle bobs again and recommend them to friends

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ranchos de Taos, NM

The associate was very accommodating, especially once she found out that I had just been in an auto accident and did not even live in Texas. She was very helpful and understanding.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cedar Park, TX

Very satisfied

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

Wanda was unbelievably helpful. I was sent to her space because there were no more large climate control units available at a familiar Uncle Bob's location. She quickly put me at ease, handled the transaction thoroughly and quickly. Overall just a very good professional representation of Uncle Bob's. I have had 4 large (10 x 10 or larger) storage units with Uncle Bob's since 2011 and all my experiences have been great. Wanda is one of the reasons why.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Weatherford, TX

We deal with several storage facilities across the state. I am so pleased with EVERYTHING at this Bob's location, I am in the process of moving any business I have in other areas/towns that there is a Bob's location to Bob's. These people at this location were a blessing. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Helpful,friendly and price was competitive.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Austin, TX

I didn't expect to have such an easy & pleasant experience! My husband and I left feeling very impressed & happy to have chosen Uncle Bob's for our storage needs.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pflugerville, TX

Wanda is very friendly and extremly nice individual.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

excellent service. I have been a tenant since 2006

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

The office staff at present is very professional and friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Georgetown, TX

Everyone that works at Uncle Bob has been very helpfully with what I have needed

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

Wanda is always a bright spot in my day.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

I enjoy going there.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

extremely professional every time I have interacted with the staff. Premises are very well maintained and the units are above expectation with regards to cleanliness and access. Thanks for being here.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lakeway, TX

Best storage ive used definitely will uae yall again if needed and will recommend to friends. thank u

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Denver, CO

I think the temp in the summer could be a little cooler. Not much, just a degree or 2. and sometimes in the winter or spring, the outside is cooler than the inside. I'm not sure if there is anything that can be done but just thought I would comment.

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Round Rock, TX

Very pleased with the facility and the associates. Love being able to pay online.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

Very we'll organized

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

I was very satisfied making arrangements by phone before moving in. I bought a house so my exit was smooth.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Round Rock, TX

The place is kept clean and the hallway floor were recently polished. Very nice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

When I was in desperate need of a storage space and very stressed, I came into the office and everything was made simple for me including being able to buy the boxes and packaging materials I needed to pack

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

We want to express our complete satisfaction with Sherry at the Cedar Park TX storage facility. ...

The Bailey Family, Cedar Park, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.