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Uncle Bob's Self Storage Reviews

- (512) 255-9359

Average Ratings

4.6 out of 5 stars
(4.6) 185 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.5
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Austin, TX

Well maintained and very clean

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Austin, TX

fast & friendly service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pflugerville, TX

the process was super easy and fast, the owners were extremely friendly and helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Round Rock, TX

Awesome JOB!!

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.2 out of 5 stars

By

Pflugerville, TX

Everything was great, the only thing I did miss was having a lock on the door to each building. But I did feel comfortable with my items being storaged on the property.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

This is the best storage facility I have ever used and I will use them again when I need one.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Round Rock, TX

haven't figured out to pay online for the month while still in the previous month. For example, I don't want the money withdrawn in February for March, by going online in February.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Round Rock, TX

Your customer service is to be commended. Big thumbs up!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.2 out of 5 stars

By

Round Rock, TX

Lots of options. Always clean. Staff is friendly. Great place when you need extra space.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Issaquah, WA

Choosing Uncle Bob's has been a great choice for us - thanks for your services!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

I have used 3 different Uncle Bob's facilities and am ALWAYS impressed!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pflugerville, TX

The management is very kind and considerate and always willing to help me, especially when moving. The manager always greets me with a smile and a positive attitude.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

Everyone is always friendly and helpful. All the grounds are always clean and well maintained. I have rented here for a long time now and do not have any complaints!! Very pleased and would absolutely recommend!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Frisco, TX

Great storage facility..Friendly people

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Round Rock, TX

Thanks for your kind and professional service. I always appreciate feeling welcome and safe each time I visit the property.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Pflugerville , TX

I think the prices are a bit excessive, but the service has always been excellent.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Pflugerville, TX

thanks for the free use of truck

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

I never had a worry about the safety of my property there - and it was there over 12 years.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

The staff at bobs self storage were exceptionally nice and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

APO, AE

Uncle Bob is reliable and consistent. Everything is easy and straightforward. I have been using Uncle Bob's services since the 90's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Austin, TX

Overall, very good. I have dealt with you in the past and will continue to do so. Good Luck! Bob's your Uncle!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Stafford, TX

The staff was very helpful, friendly and well manner and I was very impress with the facility which is very very clean and the rental promotions are great.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

The managers were amazing and I hated leaving. Every time I called or came in they knew me by name and were very nice. I would recommend this property to anyone needing a storage place near Pville.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

Michelle is fantastic.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

APO, AP

I am very pleased with the overall demeanor and professionalism. Exceptional customer service is becoming rare in our society but I have always felt valued for my business with your organization. Thank you for your team development.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

We want to express our complete satisfaction with Sherry at the Cedar Park TX storage facility. ...

The Bailey Family, Cedar Park, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.