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Uncle Bob's Self Storage Reviews

- (512) 255-9359

Average Ratings

4.6 out of 5 stars
(4.6) 215 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.5
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Round Rock, TX

I was offered a moving truck free of charge within two weeks of acquiring the storage unit and also given a month free!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

I as impressed with the courtesy of the office staff upon arrival. I was promptly greeted and tended to. All offices have things change as far as decision being made and I feel there was discussion on this in my presence. However, the office staff communicated professionally and came to a resolution the way fellow employees should in my opinion.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

The staff was always friendly and helpful and didn't mind engaging in conversation with the clients. The policies were straight forward and explained in detail when I leased the storage space. The free usage of the moving truck helped me out considerably and allowed me to save money on that expense. Thank you for being there for this transition period. I will highly recommend this company and this facility in particular to family and friends in the area.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Austin, TX

The Round Rock facility was great... the people were very helpful, and understanding! This is a rock star location!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Eagle Pass, TX

I was so nervous to store my extra things anywhere, having never had to store anything before. But Uncle Bob's self storage has put my mind at ease! The staff is always friendly and helpful. The grounds are always well kept, safe and secure. I'm satisfied. I always recommend this place to people. Love it! Uncle Bob's storage is truly the only way to go!

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

The employees went above and beyond to help me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

FAST PROFESSIONAL SERVICE, EVERYTHING WAS EXPLAINED ALL MY QUESTIONS WERE ANSWERED

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pflugerville, TX

The whole process could not have gone any better. I have absolutely no suggestions for improvement. It was perfect.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

all of the staff are extremely professional and friendly and I would use Uncle Bob's again if I need to the storage

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

Well maintained and very clean

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Austin, TX

fast & friendly service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pflugerville, TX

the process was super easy and fast, the owners were extremely friendly and helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Round Rock, TX

Awesome JOB!!

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.2 out of 5 stars

By

Pflugerville, TX

Everything was great, the only thing I did miss was having a lock on the door to each building. But I did feel comfortable with my items being storaged on the property.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

This is the best storage facility I have ever used and I will use them again when I need one.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Round Rock, TX

haven't figured out to pay online for the month while still in the previous month. For example, I don't want the money withdrawn in February for March, by going online in February.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Round Rock, TX

Your customer service is to be commended. Big thumbs up!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.2 out of 5 stars

By

Round Rock, TX

Lots of options. Always clean. Staff is friendly. Great place when you need extra space.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Issaquah, WA

Choosing Uncle Bob's has been a great choice for us - thanks for your services!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

I have used 3 different Uncle Bob's facilities and am ALWAYS impressed!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pflugerville, TX

The management is very kind and considerate and always willing to help me, especially when moving. The manager always greets me with a smile and a positive attitude.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

Everyone is always friendly and helpful. All the grounds are always clean and well maintained. I have rented here for a long time now and do not have any complaints!! Very pleased and would absolutely recommend!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Frisco, TX

Great storage facility..Friendly people

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Round Rock, TX

Thanks for your kind and professional service. I always appreciate feeling welcome and safe each time I visit the property.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Pflugerville , TX

I think the prices are a bit excessive, but the service has always been excellent.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0

We want to express our complete satisfaction with Sherry at the Cedar Park TX storage facility. ...

The Bailey Family, Cedar Park, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.