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Uncle Bob's Self Storage Reviews

- (512) 255-9359

Average Ratings

4.6 out of 5 stars
(4.6) 257 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
4.9 out of 5 stars

By

Lynnwood, WA

I relocated to Washington state and was reluctant to leave my things until November, but this company is so professional and the units so clean and maintained, it had made my life so stress free!

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

I've heard some unpleasant stories from others about using storage regarding insects and rodents and I am relieved and THRILLED to say in the almost 2 years we have rented space there (and we have moved spaces) we have never seen any indications of insects or rodents in the building, our room, etc. Hope it remains that way!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Port Mansfield, TX

AWESOME SERVICE!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Pflugerville, TX

Thank you for having parking for big truck.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
4.8 out of 5 stars

By

Pflugerville, TX

Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Austin, TX

people here are wonderful !! everything good.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

Michelle and her team are so good at what they do! Explained each detail to me and I had no problems logging on!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

When you enter the door there always someone there to greet you with every expectation to meet your needs.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Round Rock, TX

It went very smoothly.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pflugerville, TX

Great service, very nice, great location, great prices

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pflugerville, TX

We appreciate that we are able to use the storeroom at this time and will need quite a while longer. Thank You

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

PFLUGERVILLE, TX

My expectations were exceeded by the excellent customer service displayed by Jimmy. He is an asset to your business and very professional. I was not sure what size of room to rent and Jimmy explained each of my questions. AND he was not even upset that I asked many questions.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Pflugerville, TX

No just keep trying to keep all neat and clean

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

The staff is always friendly and professional. I would recommend this location to anyone needing storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Temple, TX

Everything and everyone was great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

I was offered a moving truck free of charge within two weeks of acquiring the storage unit and also given a month free!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

I as impressed with the courtesy of the office staff upon arrival. I was promptly greeted and tended to. All offices have things change as far as decision being made and I feel there was discussion on this in my presence. However, the office staff communicated professionally and came to a resolution the way fellow employees should in my opinion.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

The staff was always friendly and helpful and didn't mind engaging in conversation with the clients. The policies were straight forward and explained in detail when I leased the storage space. The free usage of the moving truck helped me out considerably and allowed me to save money on that expense. Thank you for being there for this transition period. I will highly recommend this company and this facility in particular to family and friends in the area.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Austin, TX

The Round Rock facility was great... the people were very helpful, and understanding! This is a rock star location!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Eagle Pass, TX

I was so nervous to store my extra things anywhere, having never had to store anything before. But Uncle Bob's self storage has put my mind at ease! The staff is always friendly and helpful. The grounds are always well kept, safe and secure. I'm satisfied. I always recommend this place to people. Love it! Uncle Bob's storage is truly the only way to go!

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

The employees went above and beyond to help me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

FAST PROFESSIONAL SERVICE, EVERYTHING WAS EXPLAINED ALL MY QUESTIONS WERE ANSWERED

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pflugerville, TX

The whole process could not have gone any better. I have absolutely no suggestions for improvement. It was perfect.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Round Rock, TX

all of the staff are extremely professional and friendly and I would use Uncle Bob's again if I need to the storage

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

Well maintained and very clean

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

We want to express our complete satisfaction with Sherry at the Cedar Park TX storage facility. ...

The Bailey Family, Cedar Park, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.