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Uncle Bob's Self Storage of Rochester (#112)

4.3 out of 5 stars
(4.3) based on 92 ratings
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  • Size: 5' x 5'

    Holds a chest of drawers, office file boxes, a chair, clothing, tall items like lamps and coat racks.
  • Space Estimator

    Try our space estimator to assist you in choosing the right storage size for your belongings.

5 x 5*

  • Climate Controlled
    Storage Unit

Space features include:

  • Indoor access
  • Ground Level
Sorry, none left. Contact us or call 800-242-1715 and we'll double check!
Sold Out!

5 x 5*

  • Climate Controlled
    Storage Unit
  • Humidity Controlled
    Storage Unit

Space features include:

  • Indoor access
  • Ground Level
Sorry, none left. Contact us or call 800-242-1715 and we'll double check!
Sold Out!

5 x 8*

  • Climate Controlled
    Storage Unit
  • Humidity Controlled
    Storage Unit

Space features include:

  • Indoor access
  • Ground Level
Sorry, none left. Contact us or call 800-242-1715 and we'll double check!
Sold Out!

* Sizes Approximate

Uncle Bob's Cares What
Our Customers Think!

We survey our customers at various points of their stay. Ratings and reviews come from those surveys.

Review Us Today!

92 Customer Ratings

(4.3 out 5)
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.4
Expectations
 
4.1
Satisfaction
 
4.2
Likely to Recommend
 
4.5

14 Customer Reviews

4.6 out of 5 stars

By

Rochester, NY

wasnot expecting the clerk to be informative

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Parksville, NY

loved the service especially the truck rentals

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Rochester, NY

Like the new way I can pay online without having to enter credit card info each time. Can now pay bill much quicker.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.1 out of 5 stars

By

Rochester, NY

All was explained satisfactorily

Staff
 
4.2
Cleanliness
 
3.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Wilmington, DE

Aaron was awesome. Every time I visited he would have a friendly wave or something nice to say. Thanks for a great experience.

Staff
 
5.0
Cleanliness
 
3.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.0 out of 5 stars

By

New York, NY

This location has strange inconvenient hours. There is often no one available in office.

Staff
 
3.3
Cleanliness
 
3.7
Expectations
 
2.0
Satisfaction
 
3.0
Recommend
 
3.0
4.7 out of 5 stars

By

Cortland, NY

A map to my locker would save me time

Staff
 
4.3
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Rochester, NY

I have never had any problems with Uncle Bob's Self Storage. Keep up the great service. Thanks.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Rochester, NY

I usually go right into my locker when I arrive, so I haven't been in the office or really interacted with the staff in years - my experience is always a good one

Staff
 
4.2
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Rochester, NY

Uncle Bob's offers me good customer service and is there for my needs and would recommend them to others.

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Rochester, NY

The staff was helpful and gave me a better price

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rochester, NY

Aaron is an amazing asset to your company! Great customer service!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.2 out of 5 stars

By

Rochester, NY

The hours should be adjusted to better accommodate the customers; the facility opens too late and closes too early.

Staff
 
3.0
Cleanliness
 
3.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Rochester, NY

Aaron in the Rochester/University facility is professional, helpful, and an asset to your organization.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Humidity Controlled Storage Units

Dri-guard Humidity controlled storage is designed to protect goods from an extreme rise in humidity levels inside the space, regardless of the outside humidity. Reducing humidity helps protect against mold, mildew and moisture damage to furniture, metal, fabrics and paper.

Climate & Humidity Controlled Storage Units

These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper.

Heated Storage Units

Ideal for winter climates, heated storage units protect your belongings against the effects of cold temperatures. Our heated storage buildings help monitor temperature inside the space. As an added bonus, you'll be warm while inside your space each time you visit!

Free Truck Rental with Storage Rental!

When you rent storage, we'll rent you our moving truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allot one use per storage space rented. For further details contact your local storage manager or read our free truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.