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  • Uncle Bob's Self Storage in Rochester

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Pricing & Reservations
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800-242-1715

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Features

  • Climate Controlled Storage
  • Humidity Controlled Storage
  • Climate/Humidity Controlled
  • Heat Controlled Storage
  • Free Van or Truck Rental (at nearby location) with Storage Rental
  • Boxes & Packing Supplies

Office Hours



Access Hours

7:00 AM to 7:00 PM daily *
*Mon-Fri: 8:30am-6:00pm, Sat: 9:00am-6:00pm, Sun: 9:00am-4:00pm

Note

Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.

Office Closings:
09/07 - All Day

Self Storage in Rochester

With Rochester's hot summers and snowy winters, it's important for residents to protect their valuables during storage. Uncle Bob's Self Storage has climate controlled spaces that help keep your items in good conditions despite temperature changes. Have a boat for summers on Lake Ontario? We can secure it in one of our many vehicle storage spots. You can find us at the corner of University Avenue and Culver Road.
Serving the Communities of:

Penfield, Brighton, and Irondequoit
14610, 14604, 14605

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Reviews

150 Customer Ratings

4.4 out of 5 stars
4.4/5 Average Rating
Staff
 
4.5
Cleanliness
 
4.4
Expectations
 
4.2
Satisfaction
 
4.3
Recommend
 
4.5

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


27 Customer Reviews

4.0 out of 5 stars

Rochester, NY

It was very nice. On the expensive side, but nice. When I first moved my things in to storage, the rental truck was free, which was a huge help.

4.9 out of 5 stars

Rochester, NY

Everything is wonderful, thanks.

4.6 out of 5 stars

Chicago, IL

I have already recommended Uncle Bob's Storage and in different cities.

4.6 out of 5 stars

Rochester, NY

My expectations were met.

4.4 out of 5 stars

Poincina, FL

You made it easy to rent

3.1 out of 5 stars

Macedon, NY

Musty smell in the drive-thru is a turn-off.

5.0 out of 5 stars

Brooklyn, NY

Customer Service is excellent of the two Uncle Bob's Self Storage facilities.

5.0 out of 5 stars

Rochester, NY

While it was not a serious problem for me, I wish I knew about the lunch time closure.

4.5 out of 5 stars

Boulder, CO

We've enjoyed storing at Bob's for a number of years. The associates are friendly and helpful, and the space is clean, well located, and easily accessible.

4.8 out of 5 stars

tewksbury, MA

Ease of access and clean environment are essential and this is always the case when I stop in to check my unit. Also seems very safe and secure too.

5.0 out of 5 stars

Rochester, NY

We have been using Public Storage for almost 5 years. The manager of the University Ave. Store in Rochester New York, Jim, is professional, helpful, and always pleasant. He is ready to help in any way possible. Moving/storage is not one of life's best events but Jim makes it better. The facility is very neat and clean. We have seen great improvement since Jim's arrival.

4.5 out of 5 stars

Rochester, NY

Overall very happy. I have referred you to several clients who are moving.

5.0 out of 5 stars

Rochester, NY

Great location

4.6 out of 5 stars

Rochester, NY

wasnot expecting the clerk to be informative

4.9 out of 5 stars

Parksville, NY

loved the service especially the truck rentals

4.0 out of 5 stars

Rochester, NY

Like the new way I can pay online without having to enter credit card info each time. Can now pay bill much quicker.

4.1 out of 5 stars

Rochester, NY

All was explained satisfactorily

4.7 out of 5 stars

Wilmington, DE

Aaron was awesome. Every time I visited he would have a friendly wave or something nice to say. Thanks for a great experience.

3.0 out of 5 stars

New York, NY

This location has strange inconvenient hours. There is often no one available in office.

4.7 out of 5 stars

Cortland, NY

A map to my locker would save me time

4.9 out of 5 stars

Rochester, NY

Uncle Bob's offers me good customer service and is there for my needs and would recommend them to others.

4.8 out of 5 stars

Rochester, NY

I usually go right into my locker when I arrive, so I haven't been in the office or really interacted with the staff in years - my experience is always a good one

4.9 out of 5 stars

Rochester, NY

I have never had any problems with Uncle Bob's Self Storage. Keep up the great service. Thanks.

4.8 out of 5 stars

Rochester, NY

The staff was helpful and gave me a better price

5.0 out of 5 stars

Rochester, NY

Aaron is an amazing asset to your company! Great customer service!!

3.2 out of 5 stars

Rochester, NY

The hours should be adjusted to better accommodate the customers; the facility opens too late and closes too early.

5.0 out of 5 stars

Rochester, NY

Aaron in the Rochester/University facility is professional, helpful, and an asset to your organization.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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