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1180 University Avenue, Rochester, NY 14607

(585) 461-0910

Average Ratings

4 out of 5 stars
(4.3)

90 Ratings & 13 Reviews

Staff
 
4.5
Cleanliness
 
4.4
Expectations
 
4.1
Satisfaction
 
4.2
Recommend
 
4.4
Uncle Bob's Self Storage - Rochester, NY (#112)

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


13 Customer Reviews

.5 out of 5 stars

Parksville, NY

loved the service especially the truck rentals

.5 out of 5 stars

Rochester, NY

Like the new way I can pay online without having to enter credit card info each time. Can now pay bill much quicker.

.5 out of 5 stars

Rochester, NY

All was explained satisfactorily

.5 out of 5 stars

Wilmington, DE

Aaron was awesome. Every time I visited he would have a friendly wave or something nice to say. Thanks for a great experience.

.5 out of 5 stars

New York, NY

This location has strange inconvenient hours. There is often no one available in office.

.5 out of 5 stars

Cortland, NY

A map to my locker would save me time

.5 out of 5 stars

Rochester, NY

I have never had any problems with Uncle Bob's Self Storage. Keep up the great service. Thanks.

.5 out of 5 stars

Rochester, NY

I usually go right into my locker when I arrive, so I haven't been in the office or really interacted with the staff in years - my experience is always a good one

.5 out of 5 stars

Rochester, NY

Uncle Bob's offers me good customer service and is there for my needs and would recommend them to others.

.5 out of 5 stars

Rochester, NY

The staff was helpful and gave me a better price

.5 out of 5 stars

Rochester, NY

Aaron is an amazing asset to your company! Great customer service!!

.5 out of 5 stars

Rochester, NY

The hours should be adjusted to better accommodate the customers; the facility opens too late and closes too early.

.5 out of 5 stars

Rochester, NY

Aaron in the Rochester/University facility is professional, helpful, and an asset to your organization.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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