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Uncle Bob's Self Storage Reviews

- (585) 424-5075

Average Ratings

4.2 out of 5 stars
(4.2) 96 Ratings
Helpful/Friendly Staff
 
4.3
Appearance/Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Likely to Recommend
 
4.2

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(8 Reviews)
5.0 out of 5 stars

By

Vineyard Haven, MA

Easy experience

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Rochester, NY

very courtious and profesonal

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

portland, NY

everything was already he help with all our needs and explained everything clearly

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Rochester, NY

In and out with all of the information I needed; pallets already in the unit; manager swept it while I was off loading the truck; arranged for me to get a truck from another nearby location because theirs was in use.

Staff
 
4.8
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rochester, NY

Very friendly, & helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Depew, NY

Everyone has been extremely helpful

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

W. Henrietta, NY

They were helpful and quick.

Staff
 
4.0
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Henrietta, NY

Once when leaving my storage unit I didn't slide the latch over, an employee called me and let me know that the unit was all the way locked because of this. I was very impressed that they called and let me know

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

As an owner of a local small business, I'm frequently visiting my storage unit. It's nice to ...

Lisa and Chris, Blasdell, NY

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.