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  • Uncle Bob's Self Storage near Rochester, NY

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Customer Reviews


 
(4.9 out of 5)

I have used lots of storage companies and the price, staff helpfulness, and ease of process were all better than other companies.

Erin from Wichita, KS
June 28, 2015

 
(4.9 out of 5)

Excellent attention to our needs and were able to provide on what we asked for.

Natalie from Rochester, NY
June 25, 2015

 
(5.0 out of 5)

The staff and the overall appearances of the buildings and the general overall appearances of the storage space were all excellent. I am confident that I am renting a space from the best storage company around!

Joyce from Webster, NY
May 30, 2015

 
(4.9 out of 5)

Everything was explained properly. The storage space seems exceedingly safe. The employee was helpful, funny, and kind. The storage space was clean, air conditioned, and exactly what my roommates and I needed. I will recommend (and have) Uncle Bob's to friends and family.

Dani from Decatur, GA
May 26, 2015

 
(5.0 out of 5)

You made the process very easy. As a college student, this was my first experience with a storage facility and I was very happy with my experience.

Stephen from North Branford, CT
May 26, 2015

 
(5.0 out of 5)

Terrific customer service. After a terrible winter, when I asked if some snow could be removed around my RV parking spot, they had their snow removal contractor there the same day and cleaned around my parking spot. Awesome, wonderful, amazing customer service.

Chris from Buffalo, NY
May 25, 2015

 
(5.0 out of 5)

Everyone at the Creek St. (Webster, NY) location was fantastic. I have had storage units before and the way I was treated at those other places versus the staff at Uncle Bob's was like night and day. I seriously cannot say enough about how wonderful they were. Helpful and caring (sounds goofy, but it is true) at every turn, even when I got really behind in my payments. No judgement, only compassion and as helpful as they could be. If I have the choice I won't ever go anywhere else again. Good job Webster!!

Erika from Tucson, AZ
May 23, 2015

 
(5.0 out of 5)

Shelvy was the best and made my experience with Uncle Bob's exceed my expectations.

Kate from Rochester, NY
March 23, 2015

 
(4.5 out of 5)

We've enjoyed storing at Bob's for a number of years. The associates are friendly and helpful, and the space is clean, well located, and easily accessible.

Matthew from Boulder, CO
February 28, 2015

 
(5.0 out of 5)

I thought the staff was extremely kind and helpful. I appreciated their kindness and willingness to help.

Kelly from Rochester, NY
September 23, 2014
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