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  • Uncle Bob's Self Storage near River Grove, IL

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Customer Reviews


 
(5.0 out of 5)

On-line application saved a lot of time, associate recommended truck rental service, tour of the facility was excellent. Well-kept, clean docks (used both of them at various times)

David from Woodridge, IL
July 27, 2014

 
(4.8 out of 5)

I love the overall experience of being an Uncle Bob client. The only way I would recommend to make the experience better would be to change the exit code requirement for leaving the compound. The requirement to resubmit the full code on leaving is a slight burden after a full day working in a storage locker. It would also seem to be a safety hazard for anyone needing to exit the compound in an expditious manner.

Bruce from Hoffman Estates, IL
July 25, 2014

 
(4.9 out of 5)

Dave was very helpful and pleasant! I wasn't sure what to expect and was very impressed with the outstanding customer service.

Diana from Aurora, IL
July 25, 2014

 
(5.0 out of 5)

Very professional, facility clean and very user friendly.

Steven from DeKalb, IL
July 25, 2014

 
(5.0 out of 5)

The sale assists are amazing. They are super helpful and keep me laughing. Just a wonderful staff. I made my reservation online and the sale women was a blessing!!

Sheila from Chicago, IL
July 25, 2014

 
(5.0 out of 5)

I was very impressed with the level of service as well as the facility. I was greeted immediately when I walked in and the sale associate was so helpful and prompt. I am moving and needed to store some books and am very happy to have been recommended your facility by a friend. When moving my belongings into storage my brother even commented how clean and secure the facility was. When I was shown around my sales associate even knew the names of people who were moving materials into storage units which provided a very friendly atmosphere. I left thinking what great customer service skills she had. Would highly recommend to anyone!

Meaghan from Gardena, CA
July 25, 2014

 
(5.0 out of 5)

The team at Uncle Bob's (#432) are great! We sold our condo but the home that we were going to purchase failed the home inspection so we were scrambling to find a bigger storage space AND a place to live in 3 days. The team at store 432 were on top of things and they made a chaotic situation less stressful.

Yu-Wen from Evanston, IL
July 23, 2014

 
(5.0 out of 5)

Uncle Bob's is the gold standard for storage units. All storage places should be this good!

Elizabeth from Boise, ID
July 23, 2014

 
(5.0 out of 5)

Great value and great service by Rey from store 425

Vanessa from Chicago, IL
July 14, 2014

 
(4.0 out of 5)

I have an alert set to remind me of the monthly rental fee due- and I have an autopay setup. I would really like to receive an alert when payment is posted to my account. You already have my email address and I would find this to be far more convenient than logging on each month to verify my payment was received...and THAT is how you could exceed my expectations.

Brian from Chicago, IL
July 7, 2014
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