Doug was very thorough, yet efficient, in explaining all pertinent details of the service, contract and facility. Every interaction with Doug and Tracy has been delightful.Glenn from Midlothian, VA
Ms. Tracey was awesome!! She always treated me well and with the utmost respect. If I were to move again anytime soon I would definitely use Uncle Bob's AGAIN> I recommend your company to all of my friends and family when they mention moving and they are in need of storage!! Keep up that great customer service!!!LaTasha from Powhatan, VA
I have had storage units before, as well as family members and Uncle Bob's by far has been the best experience. The customer service is exemplary and the units and the entire property is neat and secured.Janice E from Midlothian, VA
Uncle Bob's takes self-storage to the next level. The value for the money is light-years ahead of the competition. Immaculate facilities, after-hours PIN access, climate controlled building, complementary carts and truck, meeting room with wi-fi... just, unbelievable for the price. So much more for so much less. You guys are actually one of the few businesses I evangelize. Well done!Brian from Sandston, VA
The staff was extremely helpful and polite. The team went out of their way to..are our move in and out of the unit as painless as possible.Joe from Midlothian, VA
Everyone was always courteous. I never had a problem with anyone calling me for payment. I was very relaxed and confident that my storage items were safe. I have been using storage units since 1990. This is the best, that is why I came back and will always return when I need to. We moved around quite a bit. Thank you sooo much Uncle Bob. I will continue to recommend your storage.Angela from Virginia Beach, VA
Doug and Tracey are wonderful!! Their personalities and genuine concern for me as a customer has been Phenomenal! Companies all over the world should use Doug and Tracey as role models/guides to demonstrate what true customer service is all about. I wish there were more people like them in this world!Denise from Midlothian, VA
We used this location for years. Had there not been a change regarding employee residence/location, we would not have gotten rid of this space. It was a matter of distance to/from for this new employee.Portion Pac from Chicago, IL
Doug was great to work with. Thanks for having such a clean facility!Archie from Chesterfield, VA
Thank you for providing us a clean, convenient storage option.Melissa from Midlothian, VA
- Make a payment online
- Receive payment reminders
- Manage your Account Information
Not registered yet?
Create your Account, it's Free!