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  • Uncle Bob's Self Storage near Richmond, VA

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Customer Reviews


 
(5.0 out of 5)

What stood out the most for my husband and I was the amazing customer service we received over the phone before even coming into the store. We were in the middle of a complicated sale of our current home. We were uncertain about closing dates and the man who helped us, not only offered words of comfort about the situation, but was very accommodating to our needs. We would recommend this company to anyone looking!

Erica from Chesterfield, VA
August 25, 2016

 
(5.0 out of 5)

I've rented storage units from many storage facilities in different states over the years, but this was by far the best place I have ever stored items at - always clean and neat. The employees were the friendliest and most helpful that I've encountered in the storage industry. Thank you very much, and when I need storage again, I will return to Uncle Bob's!

Teresa from Richmond, VA
April 24, 2016

 
(5.0 out of 5)

Tracy was very polite and helpful. She answered all of my questions promptly and professionally.

from Chesapeake, VA
April 4, 2016

 
(5.0 out of 5)

Everything was great. The staff was great. All my questions was answer to my understanding and was very clear to The point.

Camelia from Henrico, VA
October 18, 2015

 
(5.0 out of 5)

I was very happy with the customer service received by Tracie during my visit to the Midlothian facility. I would definitely recommend Uncle Bob's to anyone who needs storage space.

Elisabeth from Powhatan, VA
July 28, 2015

 
(5.0 out of 5)

Doug was very thorough, yet efficient, in explaining all pertinent details of the service, contract and facility. Every interaction with Doug and Tracy has been delightful.

Glenn from Midlothian, VA
May 27, 2015

 
(5.0 out of 5)

Ms. Tracey was awesome!! She always treated me well and with the utmost respect. If I were to move again anytime soon I would definitely use Uncle Bob's AGAIN> I recommend your company to all of my friends and family when they mention moving and they are in need of storage!! Keep up that great customer service!!!

LaTasha from Powhatan, VA
May 25, 2015

 
(5.0 out of 5)

I have had storage units before, as well as family members and Uncle Bob's by far has been the best experience. The customer service is exemplary and the units and the entire property is neat and secured.

Janice E from Midlothian, VA
March 5, 2015

 
(5.0 out of 5)

Uncle Bob's takes self-storage to the next level. The value for the money is light-years ahead of the competition. Immaculate facilities, after-hours PIN access, climate controlled building, complementary carts and truck, meeting room with wi-fi... just, unbelievable for the price. So much more for so much less. You guys are actually one of the few businesses I evangelize. Well done!

Brian from Sandston, VA
August 2, 2014

 
(5.0 out of 5)

The staff was extremely helpful and polite. The team went out of their way to..are our move in and out of the unit as painless as possible.

Joe from Midlothian, VA
July 23, 2014
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