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Uncle Bob's Self Storage Reviews

- (919) 875-0202

Average Ratings

4.2 out of 5 stars
(4.2) 94 Ratings
Helpful/Friendly Staff
 
4.2
Appearance/Cleanliness
 
4.5
Expectations
 
4.0
Satisfaction
 
4.1
Likely to Recommend
 
4.1

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
5.0 out of 5 stars

By

Raleigh, NC

I was going through a difficult time transitioning from one house to the other after my husband passed. They were very accommodating and even gave moral support and treated my family very well. I am very pleased with the staff. They went above and beyond the call of duty.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

RALEIGH, N.

It was fine

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Raleigh, NC

I go the space I needed, the special for booking online, a great deal by using your lock on the insurance and the free truck on the day I wanted. Both ladies in the office were wonderful. I am very pleased with my experience and would recommend this facility. I only wish there was a real Uncle Bob :-).

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

Wendy was extremely helpful and polite. She guided us through the entire process with a smile. She showed us multiple units despite what I booked online. She is an amazing asset to Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

everything good

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Raleigh, NC

I'm grateful to have a storage unit that is convenient to get to. I'm grateful that my rent hasn't gone up yet, this year, and really need it to remain what it is, for now, until I figure out what to do about my health care costs. I appreciate you all. Thanks!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
3.5 out of 5 stars

By

Raleigh, NC

Need to maintain lighting on the property more diligently.

Staff
 
3.3
Cleanliness
 
3.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
3.5 out of 5 stars

By

Raleigh, NC

The General Manager was very nice and accommodating. The assistant should be trained better. No customer service skills.

Staff
 
3.0
Cleanliness
 
4.7
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
4.4 out of 5 stars

By

Raleigh, NC

Customer service when needed was very good. Professional staff.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

I have already recommended Uncle Bob's Self Storage to Friends and Family. Should I have any storage needs in the future, I will definately use Uncle Bob's!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

I rent at the Atlantic Avenue location in Raleigh, NC. I believe that Ms. Wendy is the office manager and she is always friendly and happy to address any concerns. I wanted to mention her specifically because she is always helpful and available.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rocky Mount, NC

I was really impressed with the staff. Each month I went in the office to pay my bill and the manager always remembered my name. My unit was clean and after I moved my stuff out, I figured I might find a few bugs here and there, but I never saw one bug.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

Great staff and units are always clean

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.