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Uncle Bob's Self Storage Reviews

- (919) 832-2423

Average Ratings

4.4 out of 5 stars
(4.4) 49 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.5
Expectations
 
4.2
Satisfaction
 
4.3
Likely to Recommend
 
4.5

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(10 Reviews)
5.0 out of 5 stars

By

Durham, NC

Carol was absolutely amazing. She made arrangements for me because the location I made a reservation with was closed and it was very short notice. She contacted me promptly as soon as knew. Great service! Great person!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Knightdale, NC

Customer service and overall knowledge of Representative was outstanding.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

Michael and Carol are excellent representatives of your company. We now have a second storage unit in our family based on our recommendation to my parents. Keep up the good work.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Raleigh, NC

The staff is very professional and work to quickly process the payments I give for rental fees.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Raleigh, NC

The only thing I would change is to have a light in each storage unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

Very organized. Good service. Nice facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

Very satisfied with how I was handled and I appreciate my monthly fee being charged automatically so I don't have to worry about it.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Raleigh, NC

Great experience with a great company!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Raleigh, NC

You guys are professional and supportive. Your response to my concerns are out-right neighborly. Thanks

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Brooklyn, NY

Great customer service!

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.