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  • Uncle Bob's Self Storage near Pound Ridge, NY

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Customer Reviews


 
(4.6 out of 5)

I would suggest you offer a way to dispose of junk or items that people throw out. It was the only thing that was truly inconvenient about your facility. Maybe you can partner with a service like 1-800-GotJunk (they take everything!) and offer it straight to your customers. So they don't have to worry about fitting junk they don't want in their cars or trucks because there is no way for you to dispose of it. Otherwise, storage was great! :)

Ana Lucia from Hoboken, NJ
July 23, 2014

 
(4.3 out of 5)

The staff was very helpful. I had a concern about the outdoor parking space next to mine being dirty and filled with garbage. The staff got right on it, called the client and asked for his space to be cleaned. Two weeks later it was. My only complaint is that the outside grounds are overwhelmed with overgrown grass and weeds. This needs to be addressed because there could be snakes, ticks or some danger that can not be seen when trying to get in or out of your vechicle. Not to mention that it looks awful and not a good image for Uncle Bobs.

Kelly from Brewster, NY
June 27, 2014

 
(5.0 out of 5)

Kevin was excellent. Personable and helpful, w/ a great personality and attitude.

Sonia from Stamford, CT
June 27, 2014

 
(4.0 out of 5)

The only complaint I have are the hours of business. Our storage facility closes at 6 pm and for people who work that does not allow us to go to our unit after work.

Susan from Milford, CT
June 26, 2014

 
(4.8 out of 5)

I would prefer extended hours. Other than this, you exceed expectations.

Patricia from Milford, CT
June 26, 2014

 
(5.0 out of 5)

Well run establishment, clean and climate controlled. You are miles above your competitors - I know, I visited many of them before selecting you.

Sean from Danbury, CT
June 26, 2014

 
(4.2 out of 5)

The only, but very annoying, issue was finding a cart with which to transport my boxes. If one can't be found, I had to drive all the way up to the office, wait form someone, drive back down etc. That made a quick stop, triple the time expected.

Joan from Patterson, NY
June 24, 2014

 
(4.6 out of 5)

Seems clean and secure. Liked having a cart to use.

Vickie from Baxter, MN
June 11, 2014

 
(4.9 out of 5)

it turned out to be a much less stressful and much more pleasant meeting than i had expected .

Valerie from Stamford, CT
June 5, 2014

 
(4.8 out of 5)

I expect great service and was very pleased with my experience in every aspect.

Laura from Brookfield, CT
May 29, 2014
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