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Uncle Bob's Self Storage Reviews

- (772) 878-4564

Average Ratings

4.5 out of 5 stars
(4.5) 114 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.5

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(18 Reviews)
4.8 out of 5 stars

By

Port Saint Lucie, FL

There was a customer in front of me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Livingston, TX

Service above and beyond the ordinary. If I still resided in Port St. Lucie I would use Uncle Bob's when ever I needed storage either inside or out.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Port St. Lucie, FL

Highly recommended to me.... Thus far I have not been disappointed!!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Port St. Lucie, FL

when I registered on the website to make a payment it would have been helpful in the info about unit number that it is a triple digit number required so a single digit unit would begin with two "0". that was why my info didn't match records but when I called for help Charlie store #011 was very helpful and we figured it out in seconds and I was able to complete the process and make the payment in minutes.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Port St. Lucie, FL

Very clean facility! Love that it is so secure overnight.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.4 out of 5 stars

By

Port Saint Lucie, FL

Because the door entrance into the storage unit is way to short and narrow, small. My couch would fit in the storage unit, but because the door is so small, I could not even get my couch into the unit. The main reason I wanted the unit was to store my couch...but I get there having to unload all the stuff by 4:00 and then realize I need another truck to take the couch off the property because it wont fit in the door. Everything else was great though, but I am very unhappy I have nowhere to put my couch...

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
2.0
Satisfaction
 
2.0
Recommend
 
3.0
5.0 out of 5 stars

By

Port St. Lucie, FL

yes I would like to say that Charlie and Dianne are great persons...very understanding....very friendly...I am very happy dealing with them...my storage unit is located in port st lucie

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hollywood, FL

Great employees

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Port St Lucie, FL

Your employee named Charlie was great.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Port Saint Lucie, FL

All was made clear, friendly and knowledgable service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Port ST. Lucie, FL

Thank you for such a great experience, the staff make you feel at home. Thank you for having staff who really cares about you and your storage needs. I will be back again and again when I need to store my household values.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Port St Lucie, FL

Considerate approach, helpful etc.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Port St. Lucie, FL

I love the way I was treated and wanted to say Thank you for being so attentive and welcoming.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Port Saint Lucie, FL

No need to add anything , you guys are great, very sociable and I always was treated with respect and understanding. WAY TO GO GUYS !!!!!!!!!!!! . Jose & Jennie

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Fort Pierce, FL

/everything and service is excellent but my concern is that I am paying for an Air conditioner storage and the AC I think is not working right it feels hot after 8 minutes I am looking for something in the storage.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.4 out of 5 stars

By

Port St. Lucie, FL

We felt comfortable leaving our belongings there. It seemed to be secure and safe.

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

You guys are great! Never had a problem, staff is very friendly and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Port St. Lucie, FL

Perfect size, close to my home.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.