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Uncle Bob's Self Storage Reviews

- (409) 722-0002

Average Ratings

4.6 out of 5 stars
(4.6) 65 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(14 Reviews)
4.7 out of 5 stars

By

Port Arthur, TX

The price for storage is rather high compared to other climate controlled storage companies.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Port Arthur, TX

The site is always neat and clean. The sales people are always helpful. However for your long term customers such as myself for 5yrs plus, you all should offer a 1/2 off rent for a months rental or one month free for your loyal customers.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Port Arthur, TX

Thank you for a great experience. The staff was always helpful and courteous. The storage unit was clean and secure. If I ever need a unit again, I will be back!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Port Arthur, TX

Nice location, pleasant staff, air conditioner is set just right, and I am able to get into my storage til' 9:pm. Stress free storage experience...that's what's up!! Good job!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Port Arthur, TX

good efficient service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Port Arthur, TX

Everything was lovely.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Nederland, TX

Very satisfied thanks

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Beaumont, TX

Completely satisfied

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Port Arthur, TX

I feel very safe going to my storage space no matter what time it is, knowing that is constantly under surveillance.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Nederland, TX

It's all good

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Nederland, TX

Very happy with my unit. Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Bridge City, TX

Everyone in the office was very friendly and helpful. The pricing was very reasonable, I was able to purchase a reasonably priced lock on site. I felt like my goods were protected and I was able to purchase insurance....just in case. If I need storage services again, no question - It will be Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Port Arthur, TX

I like the monthly payment reminders.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Port Acres, TX

We will be back!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

It's clean, it's convenient and the staff has bent over backward to help us. I will never use ...

Becky, Alvin, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.