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  • Uncle Bob's Self Storage near Port Arthur, TX


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Customer Reviews

(5.0 out of 5)

The manager at the Lumberton TX storage is OUTSTANDING and aims to please always. She gives her very best to the customer to make the stay the most accommodating and enjoyable.

Marsha from Dallas, TX
June 26, 2015

(5.0 out of 5)

I am very pleased with the service at this location i use. The manager is very nice and she is very helpful. I plan to do busy with you guys for a long time. Thanks you guys

John from Beaumont, TX
March 17, 2015

(5.0 out of 5)

Without question, I was extremely satisfied with the service from Uncle Bob's Self Storage. We relocated from Silverdale WA to Nederland Tx. We needed somewhere to put our household goods while we moved. I contacted Uncle Bob's over the phone. They assisted me, arranged the storage by allowing my son-in-law to rent the space until I could fly to Texas to sign the agreement. When my household goods arrived, the were kept in a clean and secure space until we could move them out. When we moved out, the specialist immediately checked me out without hassle. If I ever have storage needs again, I would use Uncle Bob's. Thanks to everyone at the Beaumont on Dowlen facility for making my move less stressful. i appreciate it more than you know.

Carol from Nederland, TX
November 23, 2014

(5.0 out of 5)

Thank you for a great experience. The staff was always helpful and courteous. The storage unit was clean and secure. If I ever need a unit again, I will be back!

Margaret from Port Arthur, TX
June 27, 2014

(5.0 out of 5)

The personnel that I have dealt with have been the most courteous and genuine people that I have met in awhile. Excellence in action.

Mary from Beaumont, TX
June 23, 2014

(5.0 out of 5)

I never take surveys. But this time I felt like I owed it to them. Your associates truly EXCEEDED expectations! And the storage was kept so clean it could have been a five start restaurant (and I am not even exagerationg). I could not be more happy with my experience with Uncle Bob and I will surely recommend this location to anyone who asks.

Daniela from Beaumont, TX
January 23, 2014

(5.0 out of 5)

I am treated very courteous even when I have a late payment. The workers are very positive every time I speak with them on the phone or in person. They provided a great service to everyone who stores at Uncle Bob's!

Jola from Lumberton, TX
November 25, 2015

(5.0 out of 5)

Thank you for being a safe reliable haven for my items

Sandrajean from Beaumont, TX
November 24, 2015

(3.7 out of 5)

Make hours more available seems like we would go to office and it would always say we have stepped away will be back. Staff was overall good however but very inconvenient to go after work and find no one there at both Locations in Nederland/Port Arthur area.

Pricilla from Beaumont, TX
November 23, 2015

(3.2 out of 5)

The prices went up more than a couple of times during my rental; The burnt out lights near my unit were never replaced. They are probably still out (as well as a light inside the unit); It was hit and miss finding the one employee that was on staff.

Mark from Silsbee, TX
November 23, 2015

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