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Uncle Bob's Self Storage Reviews

- (954) 975-3900

Average Ratings

4.5 out of 5 stars
(4.5) 85 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.5
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(19 Reviews)
4.5 out of 5 stars

By

Pompano Beach, FL

Would like to have had lighting in my unit but over all I am glad I chose your facility!!!!!

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Coconut creek, FL

great guest service...

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Hollywood, FL

After I was prompted to take this survey and I clicked not now several times, the survey kept coming up. This is very close to forcing me to take the survey. I am extremely unsatisfied with this survey.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Oakland Park, FL

Cindy is an incredible mage. My friend and I have used you facility for years. The care she puts into it makes me feel safe to have my family memories and treasures there. Thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Pompano Beach, FL

Why? Uncle Bob's is a storage unit and as such provided me with storage for my "stuff." They delivered on what I expected.

Staff
 
4.5
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Deerfield Bch, FL

cindy in the office is always wonderful and helpful to talk to. im always greeted with a smile and by name.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.6 out of 5 stars

By

Fort Lauderdale, FL

The lights in my unit are always burned out and I have to go back to the office and have them replace the bulbs. One of the light fixtures is inoperable and can only be fixed on certain days. I travel often and have not been available to have the fixture repaired.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
2.0
Satisfaction
 
3.0
Recommend
 
4.0
4.5 out of 5 stars

By

Pompano Beach, FL

Everything is fine beside the storage place which the ceiling material is coming down and falling onto boxes. It's in need or repair or replacing.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Fort Lauderdale, FL

your associate was very helpful, she was excellent. she s an asset to your company.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Broomall, PA

you are the Amazon of storage facilities. I really mean that. I don't have this many high marks 4 many companies that I deal with. I particularly like your active communication in keeping me aware of my billing status. Everything you do is the top of your industry. This remark is with the perspective of having dealt with numerous other Chainsin storage. Thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Davie, FL

Above giving excellent and timely service, the staff always makes me feel like as if it's my first time here, or one of their long time tenants. Always greeting and ready to be of assistance, if even I don't ask.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Miami, FL

Very supportive and helpful people. They were absolutely great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Deerfield Beach, FL

Cindy and Johnnie were awesome and always helpful. Very friendly and curtiousy especially Johnnie she walked the paperwork to my Dad as he has a hard time walking. Not to many people would do that for a signature, but she did!! She and Cindy both go above and beyond. They are definetly keepers for your business. Thank you so much

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pompano Beach, FL

***** Excellent I could not have had an easer or more pleasant experience Jonny was outstanding , very very pleasant and so much fun as a person to deal with , this is not to say she was not professional because. She was very professional because she was , she takes her job personal and treats her customers with such respect and ease Thank You so Much !

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Margate, FL

very friendly and clean

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Boca Raton, FL

Jonnie is AMAZING!! She is always happy and very very helpful!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Sharon, CT

I love how easy it is to pay my bill online, since I am in another state from where my storage facility is!

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Lauderdale, FL

great job thanks.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Coconut Creek, FL

only problem was that you charged extra for 24 hrs access. I think I should be able to get my van at anytime I want.Because my poker co. plays at nite I needed access 24 hrs aday and for that I was chaged extra.Other than that I was happy...

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.