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Uncle Bob's Self Storage Reviews

- (508) 747-7200

Average Ratings

4.5 out of 5 stars
(4.5) 146 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
4.8 out of 5 stars

By

Lexington, MA

I have never rented storage space before so had no expectations.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plymouth, MA

The facility was always plowed in the winter and well landscaped in spring and summer. I also always felt safe there, even after hours. A great facility and group of employees.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Plymouth, MA

The dollys in the storage hallways were really old and the wheels were stuck so it always hit the walls. Very frustrating!

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Nantucket, MA

I was treated with a friendly professional experience. I'm very satisfied

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Duxbury, MA

Great people!!! Very Satisfied!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Pembroke, MA

I just feel that it is a safe, convenient , and secure property. Associates are always friendly, and will help if you need anything. It definitely serves its purpose, to provide a safe, secure storage solution. Thank you!

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Hingham, MA

The two men who work in the office are extremely knowledgeable, helpful and friendly. Super clean unit... much better than I'd expected. Have been able to store clothing and linens and did not expect that would be possible; the cleanliness of the unit made it feasible.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plymouth, MA

I have never used storage before and I'm very impressed by Uncle Bob's.. I would never hesitate you use you company again and I would highly recommend Uncle Bob to everyone I know.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plymouth, MA

Uncle bobs is clean and friendly and I will tell more people to rent from uncle bobs

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Plymouth, MA

Always great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plymouth, MA

The manager was very pleasant, explained things thoroughly and had a nice sense of humor.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sagamore Beach, MA

I forget what the gentlemens name is but I think he is the manager, has always been very helpful and gone above and beyond to help me out with my account as I am going through a very difficult time in my life right now and always takes the time out of his busy day to speak with me and is genuinely concerned about my situation. He also always greets me by name. There aren't many people out there like him anymore and your company is extremely lucky to have him as an employee.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Duxbury, MA

the plymouth, holman road, location is well-run, professional, friendly, staffed by kind helpful employees. great business. the way every business should be operated.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plymouth, MA

Extremely satisfied Very helpful for my needs

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Plymouth, MA

John and Deedee are great assets to your company. they always go above and beyond.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Albans, VT

When I speak with the people they are friendly, professional and courteous.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.0 out of 5 stars

By

Plymouth, MA

retain payment info

Staff
 
3.0
Cleanliness
 
3.0
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
5.0 out of 5 stars

By

Plymouth, MA

While renting a truck and upon showing my auto insurance policy, I was not required to purchase insurance from Uncle Bob's. I later learned that most insurance policies do not cover rented commercial vehicles, and so I actually was not covered. I feel the customer should be made aware of this distinct possibility, rather than just having to produce a copy of your auto policy. I say this only in a constructive manner, since I was extremely pleased with my rental experience at Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ply, MA

I've dealt with John and his staff and they have been extremely helpful with my storage occupancy . As A matter of fact it's been the reason why I stay because technical I only have a few items of value !

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Reston, VA

process was quick, storage unit was very clean

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Plymouth, MA

Great service! I'll be back if I ever need a storage unit again

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sagamore Beach, MA

Di Di at the plymouth location is wonderful and pleasant......

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Plymouth, MA

Extremely happy using UncleBobs.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Eden, VT

Great place and will definitely recommend to anyone who might be looking in that area! :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Hanover, MA

No I think they do an overall great job

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.