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Uncle Bob's Self Storage Reviews

- (508) 747-7200

Average Ratings

4.5 out of 5 stars
(4.5) 114 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.6

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(23 Reviews)
5.0 out of 5 stars

By

Plymouth, MA

The manager was very pleasant, explained things thoroughly and had a nice sense of humor.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sagamore Beach, MA

I forget what the gentlemens name is but I think he is the manager, has always been very helpful and gone above and beyond to help me out with my account as I am going through a very difficult time in my life right now and always takes the time out of his busy day to speak with me and is genuinely concerned about my situation. He also always greets me by name. There aren't many people out there like him anymore and your company is extremely lucky to have him as an employee.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Duxbury, MA

the plymouth, holman road, location is well-run, professional, friendly, staffed by kind helpful employees. great business. the way every business should be operated.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plymouth, MA

Extremely satisfied Very helpful for my needs

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Plymouth, MA

John and Deedee are great assets to your company. they always go above and beyond.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Albans, VT

When I speak with the people they are friendly, professional and courteous.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.0 out of 5 stars

By

Plymouth, MA

retain payment info

Staff
 
3.0
Cleanliness
 
3.0
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
5.0 out of 5 stars

By

Plymouth, MA

While renting a truck and upon showing my auto insurance policy, I was not required to purchase insurance from Uncle Bob's. I later learned that most insurance policies do not cover rented commercial vehicles, and so I actually was not covered. I feel the customer should be made aware of this distinct possibility, rather than just having to produce a copy of your auto policy. I say this only in a constructive manner, since I was extremely pleased with my rental experience at Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ply, MA

I've dealt with John and his staff and they have been extremely helpful with my storage occupancy . As A matter of fact it's been the reason why I stay because technical I only have a few items of value !

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Reston, VA

process was quick, storage unit was very clean

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Plymouth, MA

Great service! I'll be back if I ever need a storage unit again

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sagamore Beach, MA

Di Di at the plymouth location is wonderful and pleasant......

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Plymouth, MA

Extremely happy using UncleBobs.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Eden, VT

Great place and will definitely recommend to anyone who might be looking in that area! :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Hanover, MA

No I think they do an overall great job

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plymouth, MA

I got a good deal on the unit I rented

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plymouth, MA

the owner manager is always pleasant and so easy to talk to. i like how you feel at home when you are in his presence.he's a good guy.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plymouth, MA

very satisfy

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

East Freetown, MA

The facility on Holman road is kept immaculate and we have always had great customer service while attending to our needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Burlington, MA

There was one occasion when I called in to make a payment and was put on hold due to a customer in the office. But I waited 5minutes and the conversation became frivolous and there did not seem to be any concern for my holding on the line. I finally hung up. Then went on line and paid my bill. The only bad experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Cambridge, MA

Excellent job!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plymouth, MA

Very helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Plymouth, MA

It was easy to sign in and out! Staff was awesome and attentive. My only complaint was that on 3 occasions I went to the office and it was closed. It is probably expensive to man it during lunch, etc., but it would be a real plus for the customer and PR. Thank you. You were very helpful and I knew that my belongings were safe and sound!

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.