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Uncle Bob's Self Storage Reviews

- (813) 754-2919

Average Ratings

4.5 out of 5 stars
(4.5) 101 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(17 Reviews)
4.7 out of 5 stars

By

Valrico, FL

the free truck rental was great, people were friendly.

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plant City, FL

Very customer client friendly

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lake City, FL

Have been a customer for 15 years and have never been unhappy with the staff or the facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lakeland, FL

I began my storage usage after the death of my Mother, and the need to empty her place to enable its sale. I was greeted warmly and as a friend and had everything explained to me in advance. If I ever need another storage unit, I will definitely go back to Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Plant City, FL

I have been a customer for almost a year and have been very pleased. My building is always clean.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lakeland, FL

A very professional and helpful Manager. Everything was done to make me feel satisfied.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Plant City, FL

This is my 2nd time renting satisfied with the whole process.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Coleman, FL

You should have coverage at lunch times

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Plant City, FL

Staff and facilities exceeded expectations

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fairburn, GA

Utilized various UB locations in FL over last 12 years. At each location staff is always courteous and extremely attentive to any needs or concerns I may have.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

PlantCity, FL

Extremely pleased with the employees but not entirely happy with the facility. I rent outdoor storage for my boat. Not only is the area unpaved but is situated in a manner which makes backing the boat into the assigned area extremely difficult. Very little room to maneuver and no room for error. Again, the employees are very helpful, courteous, and probably the main reason I have not looked elsewhere.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
4.0
5.0 out of 5 stars

By

Plant City, FL

I will be back again and will recommend your place

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plant CIty, FL

Your associate Rebecca is excellent Great customer service always friendly and know her job well. I

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Lithia, FL

keep up the good work

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tampa, FL

all our belongings would not fit in the unit we chose, so he was able to give us the next size up, which happen to be right next door to where we were.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plant City, FL

When I called to inquire about pricing the associate was actually the one who suggested I could SAVE $$ by getting a special on a larger space for a shorter period of time and that worked out exactly as he said. Really appreciate a company that genuinely wants to give the customer the BEST Deal!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Plant City, FL

Not only was Uncle Bob's the only store open to new renters on Sunday, but I was helped quickly, respectfully, and the representative was friendly and informative.

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I have been storing at Uncle Bob's for over a year now and I can't say anything but good things ...

Wayne, Lakeland, FL

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.