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Uncle Bob's Self Storage Reviews

- (732) 968-7300

Average Ratings

4.2 out of 5 stars
(4.2) 92 Ratings
Helpful/Friendly Staff
 
4.4
Appearance/Cleanliness
 
4.3
Expectations
 
3.9
Satisfaction
 
4.1
Likely to Recommend
 
4.3

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(17 Reviews)
4.6 out of 5 stars

By

Piscataway, NJ

my only problem was the lack of being able to access my storage unit 24/7. since only a pass code is required to access the unit i didn't understand why there were limited hours to visit the unit, which caused some complications when using my storage unit. other than that i was completely satisfied

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
4.1 out of 5 stars

By

Piscataway, NJ

As a petite woman, I always had to have safety in mind, especially when i visited the property after sundown. I felt the security was pretty good, though every once in awhile the gate would be stuck open and anyone could get it.

Staff
 
3.5
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.2 out of 5 stars

By

Piscataway, NJ

The people that I am in contact with at Uncle Bob's are always friendly. The only complaint I have is that I wanted to pay my bill the 3rd Friday of every month and I was told that it had to be the first of every month. Which is the reason I am late every month because the third Friday of every month is the earliest I can always pay and so I have to always pay late fees. Other than that I enjoy everything else about Uncle Bob's.

Staff
 
4.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Plainfield, NJ

Excellent customer service since day one

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Piscataway, NJ

Staff always polite and efficient.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Staten Island, NY

The staff and place are great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

S. Bound Brook, NJ

its there when I need to get in

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Piscataway, NJ

Although probably too busy it would have been helpful to contract people to get at least a foot or two in front of the doors shovelled would allow entry especially when absolutely needed. Could be expensive but will be absolutely delightful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Piscataway, NJ

It was clean and neat even though we arrived in a snow storm!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Piscataway, NJ

Very satisfied

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Jackson, NJ

I am very happy with my service at Uncle Bob's Self Storage. My only complaint is that sometimes it is very difficult to get a person on the phone when I call your office.

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.4 out of 5 stars

By

Dunellen, NJ

The service and staff is wonderful. I have one complaint. 2 of 3 lights in the back on building "R" facing my unit in building "Q" are out. I reported this to the young lady in the office. She said they were aware of the situation and they were reporting it to maintenance. It's been over a week and more lights are out and none have been fixed. I have not been to my unit in a few days & this issue may have been resolved but the delay in maintenance was frustrating (it's a little creepy back there with no light).

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Dunellen, NJ

I would definitely recommend your facility and also consider using it again myself in the future if the need ever arises. Thank you very much for everything.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Piscataway, NJ

I accidentally put my lock on incorrectly, and the next day I got a call from Uncle Bob's informing me of this, and they temporarily locked it for me until I got there to put my lock on correctly. It was nice to know that someone was watching out for me and my stuff!

Staff
 
4.3
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

South Plainfield, NJ

I am impressed with how the premises are kept and I feel secure whenever I come to my unit.

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Basking Ridge, NJ

Very nice people, and just what I need. !

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dunellen, NJ

Say Olla to Julia, la linda mujer !!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Great staff. Good pricing and very convenient. Pleasure doing business at this self storage ...

Leslie, Monroe, NY

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.