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Uncle Bob's Self Storage Reviews

- (281) 252-3235

Average Ratings

4.5 out of 5 stars
(4.5) 55 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.3
Satisfaction
 
4.5
Likely to Recommend
 
4.5

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(14 Reviews)
4.0 out of 5 stars

By

Waller, TX

overall im happy with the service but the price hike recently has really killed my appeal since i have rented the same space for at least 2years or more

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
4.5 out of 5 stars

By

Magnolia, TX

#288, is always very friendly and mindful that life goes on and 1 month you may have to pay the late fee. They are understanding and compassionate. Great location!!!

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Tomball, TX

Associate was extremely helpful. The last time I was there we had no dolly or other means of caring our things in & therefore we had to carry the bulk of it. Thank goodness, I did have a little dolly with me. Being seniors it was a little hard. Each section was missing I checked had NO FLAT BED.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.5 out of 5 stars

By

Magnolia, TX

I was in hurry that day, and she was trying to help get me through everything quickly, so things may have been missed on both parts. Moving day is rough, when you don't know when you will get to be with your stuff again. SO far though it has been a great stay with ya'll.

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.3 out of 5 stars

By

Magnolia, TX

Expectations were meet, however, do wish air condition storage temps were closer to 76-78 than 80 degrees.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.9 out of 5 stars

By

Montgomery, TX

found a spot at a fair rate

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Magnolia, TX

John was super friendly and helpful. We left our unit unlatched the second night we had it and I was promptly contacted by john to let me know. That made me feel very secure that they actually go around and inspect thoroughly. A+ job in my opinion.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Magnolia, TX

The only thing I wish were different about my storage space is that I wish it had a LIGHT. I am paying for climate controlled inside storage. My 10x20 space only gets ambient light from the hallway. This will make it very difficult to sort through my stuff when needed...

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.3 out of 5 stars

By

Magnolia, TX

Employee got me in and out. Importqant because I was tired and in a hurry.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.4 out of 5 stars

By

Magnolia, TX

I just really appreciate the convenience of location, and the security factor. My office team is very awesome!

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Tomball, TX

I answered probably to recommending to friends only because I think Uncle Bob's is a tab bit overpriced. However, I stay due to convenience and friendliness of employees.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Houston, TX

Keep the good job

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.4 out of 5 stars

By

Pinehurst , TX

Your manager,Connie was top notch.always friendly and willing to help if needed.

Staff
 
1.0
Cleanliness
 
1.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pinehurst, TX

Here at the Pinehurst location .... You have the best team of Ladies....

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.