We have been storing our household items at Uncle Bob's for a little over a year. We recently had a concern with our storage units. The assistant manager on site worked hard to correct the situation. The District Manager called us to follow up on our concern and to make certain that the problem was corrected to our satisfaction. He respectfully listened and responded by offering us a partial refund on our previous month rent. Uncle Bob's customer service is exemplary. We will continue to use them with confidence and will not hesitate to recommend them.Michael from Houston, TX
I have used several storage facilities in the past and this has been the best by far. The facility and the set up is great at this location however, Lynn, the Manager, is what really makes it great - she is AMAZING. She is so sweet and kind and knowledgeable. She stayed late because I was coming in from out of town and running behind, then got everything done quickly and efficiently and gave me great tips and advice. Truly an asset to your business.Lori from Tomball, TX
I have never rented a storage space before so having your employee take the time to explain everything and answer my questions was a contributing factor in my experience being satisfactory. Thank youRita from Houston, TX
I am very satisfied with your business and services. Convenient location, clean, bright facility, professional and friendly staff. Good job!Hiep from Houston, TX
Tiffany at Uncle Bob's on Mason Rd. in Katy, TX is absolutely magnificent! She was extremely knowledgeable and very compassionate. This is our second stay with Uncle Bob's. We chose to come back again because of the quality of not only the facility, but because of Tiffany as well!Amy from Katy, TX
We have used Uncle Bob's on 2 separate occasions. Both experiences have been wonderful. Associates are always friendly and helpful and facilities are well kept and clean. Feel very confident leaving property there. Thanks!Michelle from Magnolia, TX
Leonard is a wonderful manager-so compassionate, professional, and helpful. Great customer service! The property is an asset to the neighborhood, too.Deborah from Houston, TX
The overall experience for wonderful. I would definitely use Uncle Bob's again and recommend them to my friends and family. Carl was just great. So helpful and polite. A great place.Judy from Houston, TX
The two ladies that took care of me during my few months there were exceptional. You are fortunate to have employees such as these. If I ever need another temporary storage facility I will certainly come back mainly because of the way I was treated.Ron from Montgomery, TX
Used Uncle Bob to store boxed items while we were moving. Sherry & Patricia were very helpful employees. We rented the truck at move out time which was convenient. A clean, air conditioned 10X10 unit kept our possessions dry & safe. Would use this company again.Brian from Katy, TX
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