5 x 5
6:00 AM to 9:00 PM daily
Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.
85053, 85308, 85023
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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
January 25, 2016
rented here before, always a very good experience. very nice people and very good location.
December 23, 2015
Excellent place! Will come back when needed. Thank you. Will always recommend UBS!
October 27, 2015
I really wanted a climate controlled room, but the room size you offered was way to small.
October 26, 2015
My storage unit was nice and clean until the painting. Now with yellowish dust all over everything. Very unhappy.
October 23, 2015
This was my firstime using a storage facility.My experience was aa good one.I will use Uncle Bobs again if I need to in the future. One thing that I was a bit confused about was when I rented a unit I paid in advance and I asked if I could get a full refund for the remaining months.One person said yes and another person said that when I am going to remove my things that I should maybe go on a month to month basis is all.Seemed to be a little confusion on that part of refunding money,but besides that a good experience.
October 1, 2015
price and service
September 24, 2015
My location on 39th Avenue is very attentive to my needs. Thank you.
September 23, 2015
this is about the 4th time i've had to rent a unit from Uncle Bob's and each time has been a good experience.
July 28, 2015
My expectations were met and the staff was extremely helpful. Everything is in great order.
July 23, 2015
Thank you very much for everything - always a pleasure with every encounter - absolutely the very best in customer service, knowledge, helpfulness , pleasant , cleanliness , and courtesies . Greatly appreciate all the staff - all the very best to everyone.
July 23, 2015
First off I would like to congratulate you on hiring or selling your franchise to the owners and employees at uncle bobs on 35th avenue. I have never been so impressed with customer service in my life. They were super friendly and always catered to my needs due to my difficult move across country. I would like to thank all of you for helping a simple customer like me. Thank you for your absolute honesty and integrity that you have shown my family and I. Your company is awesome and the people on 35th avenue are the best, if all your locations are like these people, I believe in my heart your company will stand the test of time. Thank you again.
June 26, 2015
clean fast and easy
May 27, 2015
I AM VERY HAPPY TO BE DOING BUSINESS WITH YOU THANK YOU
May 26, 2015
Everything went well and we did not have any problems.
April 27, 2015
Not that I can think of. I stored at uncle Bob's before and came back because of the people and the cleanliness.
April 27, 2015
staff was friendly and knowledgeable, helpful, and property seems neat and clean
April 27, 2015
March 23, 2015
I would have appreciated a payment reminder; I had to pay a late fee once or twice. A lot of dust gets into the unit. The person behind the desk is great but I would like longer hours and a backup person would be nice when he's on his lunch hour. Finally, a trash barrel for small incidental waste would be very handy; not something big enough for people to dump all there unwanted belongings in, but just for the dustpan after you sweep the unit clean, disposing of an empty water bottle and things like that.
February 6, 2015
The free truck rental was excellent.
January 23, 2015
This place is the best I've ever experienced. We've used storage facilities off and on for years...probably 10 times. The courtesy and desire to problem solve was far beyond expectations of good customer service. I would recommend these guys to anybody who appreciates personalized, hassle free, professional service.
January 4, 2015
no very pleased
Peach Springs, AZ
December 30, 2014
Uncle Bob's self storage is a good place to go to. i would use it agen.
December 29, 2014
The facility is clean, easy to get into.
November 18, 2014
That about covers it. Thank you.
September 24, 2014
The place was clean . I just don't under stand why the door to get to my u it says its ac but it's like 120 in my unit
August 26, 2014
Keep doing what you're doing.
August 26, 2014
They should have some kind of small garbage for customers. Not to throw furniture, but maybe boxes or light trash.
August 2, 2014
The person at the desk is top rate. He is courteous, fast, efficient.
July 18, 2014
The overall experience was very good.
Sierra Vista, AZ
July 10, 2014
The two gentlemen at this location were completely awesome. I had a problem with one of my dogs and they were of enormous help.
June 3, 2014
I had made the reservation by phone and the unit was available for me when I arrived with timely service at the front desk.
May 24, 2014
John was friendly and helpful.
May 4, 2014
the manager is awesome and always nice to do business with but prices could stand to be a little more economical. thank you for all you did for us. we never had to worry about our belongings. we have been an ongoing customer for many years for a couple years each time. we also have family that has had units and still has a unit at the facility. we would definitely rent from you again if ever in need of storage. thank you again
May 1, 2014
everyone is so helpful! I would highly recommend Uncle Bob's!
April 27, 2014
The customer service is outstanding! I have recommended you guys to everyone and my boyfriend and I moved i together but he still uses you and even after the new costumer is established yoy are still treated great! phone calls were returned in a timily manner if you had to leace a message. All questiobs were andswered and hes always very professional and friendly .
April 24, 2014
Property is well maintained. They do a very good job at keeping it up.
April 18, 2014
It was easy to set up
March 25, 2014
Happy with bobs no problems yet.
March 5, 2014
You should advertise the free moving truck more. I understand why the drive slants toward the middle, however I wish it wasn't on so much of a slant.
February 28, 2014
It's a great place. It would be nice if there was a trash container that we could use. I've emptied large boxes and then had to fight to get it in my car so I could dispose of it. It would have been great if I could have done that while at the site.
February 27, 2014
Only thing I don't like is the late fee. I haven't had it happen often, but it is a lot when hours cut at job and your late fee is equal to a day's pay for me. Other than that, happy with the place.
February 23, 2014
24 access and an ac outlet would be a plus.
January 16, 2014
Service was fast as I was already familiar with this storage facility. The sales associate helped me find a new storage building quickly. The paperwork was handled swiftly and the sales associate even helped me with an inquiry at another Uncle Bob's storage facility.
January 12, 2014
The free truck to move my belongings was a great extra and the man who helped me was very helpful and even gave me a manager's special which was a pleasant surprise.
January 4, 2014
One time I had accidently not locked my unit upon leaving. I really appreciated getting a phone call that it was left unlocked and the person that called had taken care of it for me. Great Customer Service. Thank you.
December 17, 2013
Good location with easy access. Having a truck on the premises is very convenient.
December 2, 2013
No issues. Every thing is great!
November 16, 2013
the ;manager is exceptional
October 19, 2013
We have recommended Uncle Bob's several times-really feel safe, secure, and respected
September 20, 2013
So far, I have had a pleasent expereince at Uncle Bobs!
September 15, 2013
Getting set up was easy, easier than U Haul and John was very helpful.
July 27, 2013
This has been an overall pleasant experience so far. I was especially happy with prompt attention to the adjustment to my account after I presented my homeowner's insurance info. My account was adjusted and credited promptly just as I had been told that it would be.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It