Navigation Call Us
Search
  • Uncle Bob's Self Storage in Phoenix

Close

Pricing & Reservations
Call 24 Hours!

800-242-1715

Call

Features

  • Air Conditioned Storage
  • Free Van or Truck Rental with Storage Rental
  • Boxes & Packing Supplies

Office Hours



Access Hours

6:00 AM to 9:00 PM daily

Note

Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.

Office Closings:
04/05 - All Day

Self Storage in Phoenix

The Phoenix sun is warm and strong, that's why Uncle Bob's Self Storage offers air conditioned storage units that keep you cool while you move, and ensure that your belongings stay cool, too. Conveniently located on the corner of East Bell Road and N. 20th Street, our facility also offers free truck rental with the purchase of a storage unit. Find us down the road from Grover's Park between North Cave Creek and 7th.
Serving the Communities of:

Scottsdale, Paradise Valley
85032, 85023, 85024

Close
Close

Current Customer

- Make a payment online
- Receive payment reminders
- Manage your Account Information

Not registered yet?
Create your Account, it's Free!

 

Loading ...

Reviews

344 Customer Ratings

4.6 out of 5 stars
4.6/5 Average Rating
Staff
 
4.6
Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.6
Recommend
 
4.7

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


86 Customer Reviews

5.0 out of 5 stars

Phoenix, AZ

Staff was always helpful and courteous. Thank You very much.

3.2 out of 5 stars

Phoenix, AZ

I've had a great experience with a great staff and managemnent. I've stored my belonging with Bob's Storage for 3 years and have not had one issue during my stay. CW

4.3 out of 5 stars

Phoenix, AZ

Everything went smoothly and associates were nice and helpful. The only problem I have is that my door to my unit does not open and close properly and it is frustrating to open and close.

4.7 out of 5 stars

Phoenix, AZ

Great to have a clean facility with plenty of carts available. We are very pleased.

5.0 out of 5 stars

Phoenix, AZ

Very prompt, professional, and efficient

5.0 out of 5 stars

Phoenix, AZ

Very efficient

4.9 out of 5 stars

Phoenix, AZ

Excellent customer service with helpful and knowledgeable employees.

4.5 out of 5 stars

Phoenix, AZ

I am still storing with Uncle Bob's and have been extremely pleased with the service thus far. Thank you.

5.0 out of 5 stars

Scottsdale, AZ

Excellent service! Thank you!

5.0 out of 5 stars

Phoenix, AZ

I was very pleased with service.

5.0 out of 5 stars

Phoenix, AZ

Previous experiences with storage staff has always left a lot to be desired in terms of courtesy and customer relations. Uncle Bob's was the exact opposite. Outstanding service and facilities. Fee move-in truck a very strong marketing advantage. The manager was extremely friendly, helpful and efficient. The other office staff were also excellent. Accessibility and cleanliness A+. I would definitely use Uncle Bob's again and recommend it to others. Top customer service orientation.

5.0 out of 5 stars

Scottsdale, AZ

my only problem was the amount of time the office was closed due to meetings or ... thank you.

5.0 out of 5 stars

Flagstaff, AZ

Your business is storage spaces. Most people don't think much about this. Get one when you need it, and get rid of it when you don't. I was pleasantly surprised by my experience with your storage spaces. Nice job. Your staff at this location is clearly one of your best assets. Give them movie tickets or something.

4.0 out of 5 stars

Scottsdale, AZ

Not price competitive!

5.0 out of 5 stars

Phoenix, AZ

The customer service was consistently above & beyond.

4.5 out of 5 stars

Phoenix, AZ

Everything good.

4.7 out of 5 stars

Phoenix, AZ

Good customer service.

5.0 out of 5 stars

Ann Arbor, MI

I have been with Uncle Bob's since 4/2011 and have it deducted out of my account with my daughter having access and have had No problems what so ever ... We have recommended Uncle Bob's and have stored their years prior to this .. Thank you for allowing me to fill out this survey ..A long time customer out of Phoenix , Arizona ..

5.0 out of 5 stars

Phoenix, AZ

The manager is great and very helpful.

5.0 out of 5 stars

Phoenix, AZ

I genuinely safe and secure whenever I visit my location on Bell Road and 21st Street. That's really important when you are a single, elderly woman.

5.0 out of 5 stars

Phoenix, AZ

This was my first time ever using storage but I would highly recommend this location to others and any of the Uncle Bob storages since this particular one gave us such a positive experience.

4.4 out of 5 stars

Scottsdale, AZ

You need a "Not Applicable" or "I don't remember" choice for the survey! My favorite aspect was the free truck! Gotta tell you - that was awesome! Also - several movers I interviewed suggested you for thrift and ease of drive up access for them...

4.2 out of 5 stars

Phoenix, AZ

Pleased with overall service and facility. Thank you for caring!

5.0 out of 5 stars

Phoenix, AZ

I'm very satisfied. Keep it up!

4.6 out of 5 stars

Phoenix, AZ

Professional and courteous....a good company to do business with!

5.0 out of 5 stars

Chandler, AZ

I thought all of you there were wonderful. You helped me at a very difficult time after my dad had passed and I was relocating my mom. You were helpful, gracious, and understanding. You made the whole process of getting the unit super easy. You made the turn back process a breeze. Thank you

2.9 out of 5 stars

Phoenix, AZ

An untrimmed tree limb had made damaging marks on the roof and side of my enclosed trailer.

5.0 out of 5 stars

Phoenix, AZ

Very easy to do business with.

4.6 out of 5 stars

Phoenix, AZ

I was pleased with the service you provided.

5.0 out of 5 stars

Vancouver, WA

Nothing at the time. Thank you

5.0 out of 5 stars

Phoenix, AZ

Very helpful staff. LOVE the use of the truck for free.

5.0 out of 5 stars

Phoenix, AZ

My positive experience both in setting up the storage and then the day of move-in, was very much appreciated. I've never stored anything before as I lived in my last home for 36-years. I'm storing while I shop for next home. Thank you

5.0 out of 5 stars

Phoenix, AZ

I was truly amazed at how clean the facility was and how prompt and professional the gentleman was that helped me. Frankly, I've always had an aversion to establishments that carried Aunt, Uncle, Grandma's, Grandpa's, etc. in their name, so I was thoroughly impressed (and surprised) at the cleanliness and professionalism I was greeted with at your facility! I'm only renting space for a short period of time and chose Uncle Bob's due to price, but I will absolutely utilize your facility if I ever in the future need storage space. I am beyond satisfied!

5.0 out of 5 stars

Glendale, AZ

I initially met and worked with Paul at my particular location, and he was wonderful! Doug the Manager of this location has also been especially helpful, considerate, and professional. I was so impressed with the facility and our storage unit, that I kept remarking on it to my staff (to the point that they began teasing me and suggesting I move into the unit and live there, if I liked it so much!) I could not be more pleased with the selection of Uncle Bob's and I would HIGHLY recommend thus location to anyone. They have met our needs more then satisfactorily.

5.0 out of 5 stars

Roseville, CA

Doug was very helpful every time I inquired. Thanks very much.

4.2 out of 5 stars

Phoenix, AZ

I liked using your storage facility...I did not like having to purchase a lock that can only be used at your storage facility.

5.0 out of 5 stars

Phoenix, AZ

The person I worked with was very knowledgeable and I was impressed with the cleanliness of the whole facility.

4.8 out of 5 stars

Colo Sprgs, CO

Everything worked out great, the staff was very helpful in getting everything set up!

5.0 out of 5 stars

Phoenix, AZ

He was very helpful and professional .

4.6 out of 5 stars

Phoenix, AZ

Just to thank you.

4.6 out of 5 stars

Phoenix, AZ

Wish there was always access to bathroom facilities for customers. It gets locked up when attendants are out on the property and that is an inconvenience. Other than that the facility is working well for our needs.

5.0 out of 5 stars

Phoenix, AZ

This was our first experience with having a storage unit (off site). Kind of sad that we moved into a new house and had room for all of our things...loved the couple at this Uncle Bobs location!! BEYOND satisfied with facility, pricing of the units, sizes and the staff!!!!

5.0 out of 5 stars

Phoenix, AZ

It was overall a very pleasurable experience, especially since we are dealing with a major move. You made this part of it great. We feel secure that our belongings will be in a safe, well-maintained place.

5.0 out of 5 stars

Punta Gorda, FL

What a great place. You were made to feel very special. Very clean and pleasant to be at.

5.0 out of 5 stars

Phoenix, AZ

The process of obtaining a storage unit was quick and easy.

5.0 out of 5 stars

Scottsdale, AZ

Clean neat and safe and not open all night tbat is good!

4.0 out of 5 stars

Phoenix, AZ

I wish in the summers the hotest months it was a little cooler in the storage units. 80 degree is kinda to warm to work in the storage unit.

5.0 out of 5 stars

Phoenix, AZ

Norissa is absolutely fantastic and always goes above and beyond!

5.0 out of 5 stars

Yucaipa, CA

I really like the truck you offer to assist in the move.

5.0 out of 5 stars

Phoenix, AZ

It was quick and easy and the staff was great

5.0 out of 5 stars

Phoenix, AZ

Great service

4.4 out of 5 stars

Phoenix, AZ

No,keep up the good work

5.0 out of 5 stars

Phoenix, AZ

The staff is great!

5.0 out of 5 stars

Scottsdale, AZ

Excellent facility! Carts available for customer use at now additional fee. Overall feeling that personal items are safe and secure at this facility. Personnel were very helpful and nice!

5.0 out of 5 stars

Phoenix, AZ

Manager is awesome at this location. Very helpful and respectful. Very happy I chose Bob's!!

5.0 out of 5 stars

Phoenix, AZ

When shopping for a storage facility I interviewed all in the vicinity of my residence and chose Uncle Bob's because of the staff. I've never been disappointed with the facility or the level of professionalism demonstrated by all staff members.

5.0 out of 5 stars

Phoenix, AZ

I was overwhelmed with the outstanding level of customer service I received. Both the manager and employee that were there deserve a raise and a vacation, they were incredible.

5.0 out of 5 stars

Phoenix, AZ

I did not expect the level of professionalism at a storage facility. Thanks for surprising me.

5.0 out of 5 stars

Fresno, CA

Great Facility, Knowledgeable and Friendly Staff!! I would recommend your facility to others And I would rent from this location Again!! Thank you, Lindi

4.9 out of 5 stars

Scottsdale, AZ

I've used you for several years and have recommended your facility and will continue to do so.

4.8 out of 5 stars

Cadiz, KY

No, the questions fairly well covered everything. Just keep on doing the good work you have been doing. I'm very happy.

4.8 out of 5 stars

Fort Stewart, GA

A discount for customers with have been storing there for a long time. I've been using your facility for almost 4 years now.

4.6 out of 5 stars

Glendale, AZ

Everything was good.

4.5 out of 5 stars

Phoenix, AZ

The manager Doug at the Bell & 20th St location is AWESOME and extremely helpful! Thanks Doug for your great service!

4.0 out of 5 stars

Crestview, FL

Quite happy with service received.

3.7 out of 5 stars

Phoenix, AZ

I would like to see the doors locked after dark - and maybe an emergency button to call for help - I do not feel safe to go by myself because anyone can get in .

5.0 out of 5 stars

phoenix, AZ

Norissa and Doug are friendly, efficient and professional.

4.8 out of 5 stars

Phoenix, AZ

I have no suggestions or complaints. Thank you for your good service

5.0 out of 5 stars

Phoenix, AZ

With your storage company, I feel that my personal items and everything else I store, are in a safe, controlled and easy to access location, making me and my family feel safe.

5.0 out of 5 stars

Phoenix, AZ

Excellent manager attention and the location was the best I visited. The online reviews and first impression of this location was my reason for selecting it for my storage needs.

5.0 out of 5 stars

Phoenix, AZ

everyone at this location is very helpful and professional. They are the best, they have always been extremely helpful to me, when I have had questions or needed help

4.7 out of 5 stars

Phoenix, AZ

Not the main manager but others in the office are not knowledge able or as helpful.possible new.

5.0 out of 5 stars

Phoenix, AZ

Doug at the Bell Road location in Phoenix is wonderful. Recently my vehicle was broken into. One of the things taken was my storage information and keys. Doug took care of everything. He was calm and reassuring during my semi hysterical frenzy. I appreciate his professional yet caring attitude. It made the whole matter more bearable.

5.0 out of 5 stars

Phoenix, AZ

Always a great experience at this location.

5.0 out of 5 stars

Phoenix, AZ

I too will miss everyone that works there and if ever need to be in a situation where I need a storage unit again I will only use Uncle Bob at 20th street and Bell rd. Thank you for being there for me the last three years.

5.0 out of 5 stars

Scottsdale, AZ

Both Associates were extremely helpful, informative and patient. Moving is stressful under the best of circumstances but dealing with them was great. They seemed happy to help.

5.0 out of 5 stars

Phoenix, AZ

I liked the new buildings that they made as well as how they offer you an inside unit for nearly the same price as the outside ones yet better for keeping your stuff in.

5.0 out of 5 stars

Phoenix, AZ

The customer service is outstanding, on the phone and in person. The building is beautiful and I'm very excited to have the hard-to-come-by 10'x5' unit on the first floor with AC at an amazing price! I have already referred 2 friends who have rented with Uncle Bob's, I and will continuing doing so. Thank you for being easy to do business with! :)

4.8 out of 5 stars

Phoenix, AZ

will recommend to friends , great service.thankyou

4.8 out of 5 stars

Phoenix, AZ

Always very nice people

5.0 out of 5 stars

Phoenix, AZ

This is a very clean and nice facility. I had looked at several storage companies prior to going to this Uncle Bob's on Bell Road. The difference is obvious immediately. The team staffing it care about the facility and I like the fact that there is someone on the property at all times. As a lone female going in and out of a storage place with lots of nooks and crannies, it's comforting to know there are cameras and the team is on top of things at all times. Thank you! Well worth the additional cost of the space.

5.0 out of 5 stars

Phoenix, AZ

It was a great experience, Doug was great, knew everything about all aspects of rental, and I was very happy.

4.9 out of 5 stars

Phoenix, AZ

The full time associate at the Phoenix store where we store at, has gone above and beyond.

5.0 out of 5 stars

Surprise, AZ

I dealt with an employer and then the manager as well. They were so friendly and upbeat. I had left my storage key in the renter truck when she was going to show us the unit, and she was so calm with it and relaxed. I am used to snobby and rude customer service, so I was so thankful I went with Uncle Bob's storage because they treat their customers like they mean something to them.

5.0 out of 5 stars

Phoenix, AZ

excellent customer service

4.3 out of 5 stars

Phoenix, AZ

Good overall operation and service


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

Read All About It