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Uncle Bob's Self Storage Reviews

- (623) 845-6742

Average Ratings

4.7 out of 5 stars
(4.7) 112 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Phoenix, AZ

I am greatful for with the experience of choosing your company for storage. Very professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Phoenix, AZ

I was having some financial issues and the woman I was speaking to help me out. She recommended I move to a smaller space and got everything going for me which lifted a burden of of me. All in all ever employee I encounter at th 83rd location we very friendly and concerned with making sure I was happy. Expecially that one woman who help me, I just feel bad I can not remember her name.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Long Beach, CA

Great price, fast service, continent web service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Phoenix, AZ

everything the office personal did was more than satisfactory. I was very pleased and felt comfortable renting a space to hold my familys belongings. My only complaint is that other people kept taking the push carts and not returning to the proper place, so I had to hunt forone. Its not any ones fault other than the lazy persons that took it.

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

The price and benefits of uncle bob's was beyond compare. The staff did a great job taking care of my needs. I feel that I have made the right choice in choosing uncle bob's to do business with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

Over all, great experience! !! Thanks too, Javier and Debbie

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

There is no other storage facility i will ever use besides Uncle Bob's Self Storage. It is always kept clean as well as a great staff and you guys dont over charge like public storage or other storage facilities. I recommend your company all the time

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

I have been to 3 different locations and I like this one the best. I know if I have to use storage again I will use this one.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Glendale, AZ

I was offered helpful incentives. The associate made arrangements to accommodate my specific needs. These were accomplished prior to my move in.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Livingston, TX

Use storage every year and this has been the best experience I have ever had. Thanks Deb

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Phoenix, AZ

It would be nice if someone would answer the phone or return your call promptly. I've called at least 5 times on different days and always seem to get voicemail. Not sure how you operate a business without someone to answer the phones.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

so glad im with u guys.. thanks for being so nice and making this a smooth transaction.. thanksfor thetruckas well

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

I just wanted to say that Jorge gave me excellent customer service. Thank you Jorge!! I will diffenately recommend others to come to Bob's Storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Joliet, IL

Awesome.....

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Peoria, AZ

jose at 87th ave thomas was wonderful i would recomend this storage facility to all reletives and friends keep up the good work

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Buckeye, AZ

This is the 1st time I have ever rented at a storage facility and I think Uncle Bob's is terrific!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Phoenix, AZ

sometimes the music is too loud.

Staff
 
3.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Phoenix, AZ

Excellent service but I have tried to make payment on line and couldn't. This is the second month that I haven't been able to make a payment online.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tolleson, AZ

Javier store 423 was very professional and helpful and answered all of my questions.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Mesa, AZ

Great place very satisfied.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Avondale, AZ

great price. great service. clean location. Really like online payment.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Avondale, AZ

friendly explained all our questions.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Tolleson, AZ

Everyone was very helpful the lady who opened my account was awesome she explained everything very well and anything I was unsure about she made a great suggestion and I was overall pleased with everything.One suggestion would to be to send out payment reminders I often forgot and remembered the last day my payment was due.Thank you for taking the time to read my comments and for great storage service.

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Phoenix, AZ

This is the second time I have rented here (so yes, that means I liked it the first time that I came back) Staff and management always friendly and greets me with a smile. definitely referring others, and I will be a long time customer

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

My experience was great..Since I was 2 I always remember our family having a storage unit.(I was an Air Force brat)I am now 58 and still have a unit. But in all my years of renting I have Never had a better experience than with you all there at Uncle Bob's. I am so Glad I made the move with you all. Thank-You!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Due to numerous moves over the years, I have had my fair share of storage units. NO ONE beats ...

Phyliss, Glendale, AZ

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.