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Uncle Bob's Self Storage Reviews

- (623) 582-6227

Average Ratings

4.7 out of 5 stars
(4.7) 107 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(24 Reviews)
4.6 out of 5 stars

By

Phoenix, AZ

The overall experience was very good.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sierra Vista, AZ

The two gentlemen at this location were completely awesome. I had a problem with one of my dogs and they were of enormous help.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Phoenix, AZ

I had made the reservation by phone and the unit was available for me when I arrived with timely service at the front desk.

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Phoenix, AZ

John was friendly and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Surprise, AZ

the manager is awesome and always nice to do business with but prices could stand to be a little more economical. thank you for all you did for us. we never had to worry about our belongings. we have been an ongoing customer for many years for a couple years each time. we also have family that has had units and still has a unit at the facility. we would definitely rent from you again if ever in need of storage. thank you again

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

everyone is so helpful! I would highly recommend Uncle Bob's!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

The customer service is outstanding! I have recommended you guys to everyone and my boyfriend and I moved i together but he still uses you and even after the new costumer is established yoy are still treated great! phone calls were returned in a timily manner if you had to leace a message. All questiobs were andswered and hes always very professional and friendly .

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

Property is well maintained. They do a very good job at keeping it up.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

It was easy to set up

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Glendale, AZ

Happy with bobs no problems yet.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Phoenix, AZ

You should advertise the free moving truck more. I understand why the drive slants toward the middle, however I wish it wasn't on so much of a slant.

Staff
 
4.8
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Phx, AZ

It's a great place. It would be nice if there was a trash container that we could use. I've emptied large boxes and then had to fight to get it in my car so I could dispose of it. It would have been great if I could have done that while at the site.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

Only thing I don't like is the late fee. I haven't had it happen often, but it is a lot when hours cut at job and your late fee is equal to a day's pay for me. Other than that, happy with the place.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Phoenix, AZ

24 access and an ac outlet would be a plus.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Goodyear, AZ

Service was fast as I was already familiar with this storage facility. The sales associate helped me find a new storage building quickly. The paperwork was handled swiftly and the sales associate even helped me with an inquiry at another Uncle Bob's storage facility.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

The free truck to move my belongings was a great extra and the man who helped me was very helpful and even gave me a manager's special which was a pleasant surprise.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

One time I had accidently not locked my unit upon leaving. I really appreciated getting a phone call that it was left unlocked and the person that called had taken care of it for me. Great Customer Service. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Phoenix, AZ

Good location with easy access. Having a truck on the premises is very convenient.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Glendale, AZ

No issues. Every thing is great!

Staff
 
4.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Glendale, AZ

the ;manager is exceptional

Staff
 
5.0
Cleanliness
 
3.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

We have recommended Uncle Bob's several times-really feel safe, secure, and respected

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

So far, I have had a pleasent expereince at Uncle Bobs!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Anthem, AZ

Getting set up was easy, easier than U Haul and John was very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

Phoenix, AZ

This has been an overall pleasant experience so far. I was especially happy with prompt attention to the adjustment to my account after I presented my homeowner's insurance info. My account was adjusted and credited promptly just as I had been told that it would be.

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0

Due to numerous moves over the years, I have had my fair share of storage units. NO ONE beats ...

Phyliss, Glendale, AZ

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.