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Uncle Bob's Self Storage Reviews

- (602) 992-7055

Average Ratings

4.6 out of 5 stars
(4.6) 269 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
4.5 out of 5 stars

By

Phoenix, AZ

Everything good.

Staff
 
4.5
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Phoenix, AZ

Good customer service.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ann Arbor, MI

I have been with Uncle Bob's since 4/2011 and have it deducted out of my account with my daughter having access and have had No problems what so ever ... We have recommended Uncle Bob's and have stored their years prior to this .. Thank you for allowing me to fill out this survey ..A long time customer out of Phoenix , Arizona ..

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

The manager is great and very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

I genuinely safe and secure whenever I visit my location on Bell Road and 21st Street. That's really important when you are a single, elderly woman.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

This was my first time ever using storage but I would highly recommend this location to others and any of the Uncle Bob storages since this particular one gave us such a positive experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Scottsdale, AZ

You need a "Not Applicable" or "I don't remember" choice for the survey! My favorite aspect was the free truck! Gotta tell you - that was awesome! Also - several movers I interviewed suggested you for thrift and ease of drive up access for them...

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
4.2 out of 5 stars

By

Phoenix, AZ

Pleased with overall service and facility. Thank you for caring!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

I'm very satisfied. Keep it up!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chandler, AZ

I thought all of you there were wonderful. You helped me at a very difficult time after my dad had passed and I was relocating my mom. You were helpful, gracious, and understanding. You made the whole process of getting the unit super easy. You made the turn back process a breeze. Thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Phoenix, AZ

Professional and courteous....a good company to do business with!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
2.9 out of 5 stars

By

Phoenix, AZ

An untrimmed tree limb had made damaging marks on the roof and side of my enclosed trailer.

Staff
 
3.5
Cleanliness
 
2.0
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
5.0 out of 5 stars

By

Phoenix, AZ

Very easy to do business with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Phoenix, AZ

I was pleased with the service you provided.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Vancouver, WA

Nothing at the time. Thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

Very helpful staff. LOVE the use of the truck for free.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

My positive experience both in setting up the storage and then the day of move-in, was very much appreciated. I've never stored anything before as I lived in my last home for 36-years. I'm storing while I shop for next home. Thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

I was truly amazed at how clean the facility was and how prompt and professional the gentleman was that helped me. Frankly, I've always had an aversion to establishments that carried Aunt, Uncle, Grandma's, Grandpa's, etc. in their name, so I was thoroughly impressed (and surprised) at the cleanliness and professionalism I was greeted with at your facility! I'm only renting space for a short period of time and chose Uncle Bob's due to price, but I will absolutely utilize your facility if I ever in the future need storage space. I am beyond satisfied!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

I initially met and worked with Paul at my particular location, and he was wonderful! Doug the Manager of this location has also been especially helpful, considerate, and professional. I was so impressed with the facility and our storage unit, that I kept remarking on it to my staff (to the point that they began teasing me and suggesting I move into the unit and live there, if I liked it so much!) I could not be more pleased with the selection of Uncle Bob's and I would HIGHLY recommend thus location to anyone. They have met our needs more then satisfactorily.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Roseville, CA

Doug was very helpful every time I inquired. Thanks very much.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Phoenix, AZ

I liked using your storage facility...I did not like having to purchase a lock that can only be used at your storage facility.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Phoenix, AZ

The person I worked with was very knowledgeable and I was impressed with the cleanliness of the whole facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

He was very helpful and professional .

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Phoenix, AZ

Just to thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Phoenix, AZ

Wish there was always access to bathroom facilities for customers. It gets locked up when attendants are out on the property and that is an inconvenience. Other than that the facility is working well for our needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

Due to numerous moves over the years, I have had my fair share of storage units. NO ONE beats ...

Phyliss, Glendale, AZ

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.