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Uncle Bob's Self Storage Reviews

- (602) 992-7055

Average Ratings

4.7 out of 5 stars
(4.7) 224 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Vancouver, WA

Nothing at the time. Thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

Very helpful staff. LOVE the use of the truck for free.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

My positive experience both in setting up the storage and then the day of move-in, was very much appreciated. I've never stored anything before as I lived in my last home for 36-years. I'm storing while I shop for next home. Thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

I was truly amazed at how clean the facility was and how prompt and professional the gentleman was that helped me. Frankly, I've always had an aversion to establishments that carried Aunt, Uncle, Grandma's, Grandpa's, etc. in their name, so I was thoroughly impressed (and surprised) at the cleanliness and professionalism I was greeted with at your facility! I'm only renting space for a short period of time and chose Uncle Bob's due to price, but I will absolutely utilize your facility if I ever in the future need storage space. I am beyond satisfied!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

I initially met and worked with Paul at my particular location, and he was wonderful! Doug the Manager of this location has also been especially helpful, considerate, and professional. I was so impressed with the facility and our storage unit, that I kept remarking on it to my staff (to the point that they began teasing me and suggesting I move into the unit and live there, if I liked it so much!) I could not be more pleased with the selection of Uncle Bob's and I would HIGHLY recommend thus location to anyone. They have met our needs more then satisfactorily.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Roseville, CA

Doug was very helpful every time I inquired. Thanks very much.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Phoenix, AZ

I liked using your storage facility...I did not like having to purchase a lock that can only be used at your storage facility.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Phoenix, AZ

The person I worked with was very knowledgeable and I was impressed with the cleanliness of the whole facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

He was very helpful and professional .

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Phoenix, AZ

Just to thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Phoenix, AZ

Wish there was always access to bathroom facilities for customers. It gets locked up when attendants are out on the property and that is an inconvenience. Other than that the facility is working well for our needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Colo Sprgs, CO

Everything worked out great, the staff was very helpful in getting everything set up!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

This was our first experience with having a storage unit (off site). Kind of sad that we moved into a new house and had room for all of our things...loved the couple at this Uncle Bobs location!! BEYOND satisfied with facility, pricing of the units, sizes and the staff!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

It was overall a very pleasurable experience, especially since we are dealing with a major move. You made this part of it great. We feel secure that our belongings will be in a safe, well-maintained place.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Punta Gorda, FL

What a great place. You were made to feel very special. Very clean and pleasant to be at.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

The process of obtaining a storage unit was quick and easy.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Scottsdale, AZ

Clean neat and safe and not open all night tbat is good!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Phoenix, AZ

I wish in the summers the hotest months it was a little cooler in the storage units. 80 degree is kinda to warm to work in the storage unit.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Phoenix, AZ

Norissa is absolutely fantastic and always goes above and beyond!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

It was quick and easy and the staff was great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Yucaipa, CA

I really like the truck you offer to assist in the move.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

Great service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Phoenix, AZ

No,keep up the good work

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

When shopping for a storage facility I interviewed all in the vicinity of my residence and chose Uncle Bob's because of the staff. I've never been disappointed with the facility or the level of professionalism demonstrated by all staff members.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

Manager is awesome at this location. Very helpful and respectful. Very happy I chose Bob's!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Due to numerous moves over the years, I have had my fair share of storage units. NO ONE beats ...

Phyliss, Glendale, AZ

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.