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Uncle Bob's Self Storage Reviews

- (850) 549-4907

Average Ratings

4.6 out of 5 stars
(4.6) 140 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(24 Reviews)
4.5 out of 5 stars

By

Pensacola, FL

Good rate, helpful service and concerns attended to.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Pensacola, FL

High stress situation due to emergency moving caused by flooded storage units, businesses and residences in area. High traffic and time constraints but the storage company, outside of broken elevator problems, performed well.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Extremely professional & very helpful with me moving in and with getting a moving truck from another location. All the associates were very pleasant.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Gulf Breeze, FL

very nice facility

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

I am very happy with my experience renting with Uncle Bob's. Having never rented a storage unit before, I was unsure of the process. The people at Uncle Bob's explained everything and answered all my questions. They showed me only units they knew I would be interested in and selection was quick. So far everything has been great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Price for room size

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pace, FL

As a former storage facility employee, I thought these two young people were exceptiional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

The process all went very smooth and I was taken to the unit, so there was no question where I needed to go. The manager was very personable and friendly, he also answered all my questions.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Miami, FL

Overall it was a great experience i recommend it to my friends all the time.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Daphne, AL

You were willing to take the time to find a unit for me that met my needs for good lighting and frequent, easy access.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

PENSACOLA, FL

VERY POLITE & PROFESSIONAL IN ALL MANNERS

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

The entire staff was very helpful! After I moved out of my unit one of the staff member's called and followed up with me to make sure everything went smoothly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

The associate had all the right answers to the questions I had.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

I love how understanding the staff is when I call in pay a day or so late due to the time of my check coming in. I feel valued! I tell everyone to store at Uncle Bobs!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Pensacola, FL

We showed up at lunch, but Ms. Marti was ready to help. It only took about 15 minutes to complete everything, and we were glad to receive easy access to storage at such short notice. The price was also reasonable!

Staff
 
4.5
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.5 out of 5 stars

By

Pensacola, FL

Provided what was needed in a professional manner.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Very clean

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Pensacola, FL

Just wish it was a little more affordable. Otherwise all is good.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
3.9 out of 5 stars

By

Pensacola, FL

No outside storage is the only issue I have.

Staff
 
4.3
Cleanliness
 
5.0
Expectations
 
2.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Pensacola, FL

Thank you for being there for those of us who need a little extra space! Happy Holidays!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Milton, FL

The survey was for the two employees at the N davis Hwy in Pensacola they were very professional however the person at the Nine Mile Rd store was obnoxious and rude. I would NEVER use that facility to store anything and would urge others to do the same.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.7 out of 5 stars

By

Cantonment, FL

Very nice facility.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola Bch, FL

EVERYTHING WAS MADE VERY EASY, INCLUDING THIS WEBSITE.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Very helpful. This is my first storage unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.