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Uncle Bob's Self Storage Reviews

- (850) 549-4907

Average Ratings

4.6 out of 5 stars
(4.6) 144 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Pensacola, FL

Awesome customer service, very knowledgeable staff. Always greets me with a smile, if there is a problem they go beyond to help me. Uncle Bobs store #817 is awesome!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Pensacola, FL

I very rarely have had a reason to enter the main office building, and am happy with the hours offered to access my personal items.

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

I was nervous about storing my things, but your staff quickly reassured me and made me feel comfortable that I did not have to worry. This is my first experience with storage and I will definitely recommend Uncle Bob's Self Storage to all my friends and family. Thank everyone for all their help!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Pensacola, FL

The light bulbs are always out in my unit making it a little difficult to see at night, although, I don't actually go into the unit that much at night.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.4 out of 5 stars

By

Salt Lake City, UT

Yes, it would be nice AND convenient to have some type of trash bin on site for us to use located inside the area where our units are located Please consider Thank you.....

Staff
 
4.2
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Navarre, FL

You guys are awesome

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Airway Heights, WA

great service !

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Pensacola, FL

Representatives were training new employee. Everyone was knowledgable and helpful. I enjoyed learning too

Staff
 
1.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Pensacola, FL

Very respectful and friendly staff

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Pensacola, FL

Good rate, helpful service and concerns attended to.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Pensacola, FL

High stress situation due to emergency moving caused by flooded storage units, businesses and residences in area. High traffic and time constraints but the storage company, outside of broken elevator problems, performed well.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Extremely professional & very helpful with me moving in and with getting a moving truck from another location. All the associates were very pleasant.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Gulf Breeze, FL

very nice facility

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

I am very happy with my experience renting with Uncle Bob's. Having never rented a storage unit before, I was unsure of the process. The people at Uncle Bob's explained everything and answered all my questions. They showed me only units they knew I would be interested in and selection was quick. So far everything has been great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Price for room size

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pace, FL

As a former storage facility employee, I thought these two young people were exceptiional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

The process all went very smooth and I was taken to the unit, so there was no question where I needed to go. The manager was very personable and friendly, he also answered all my questions.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Miami, FL

Overall it was a great experience i recommend it to my friends all the time.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Daphne, AL

You were willing to take the time to find a unit for me that met my needs for good lighting and frequent, easy access.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

PENSACOLA, FL

VERY POLITE & PROFESSIONAL IN ALL MANNERS

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

The entire staff was very helpful! After I moved out of my unit one of the staff member's called and followed up with me to make sure everything went smoothly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

The associate had all the right answers to the questions I had.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

I love how understanding the staff is when I call in pay a day or so late due to the time of my check coming in. I feel valued! I tell everyone to store at Uncle Bobs!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Pensacola, FL

We showed up at lunch, but Ms. Marti was ready to help. It only took about 15 minutes to complete everything, and we were glad to receive easy access to storage at such short notice. The price was also reasonable!

Staff
 
4.5
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.5 out of 5 stars

By

Pensacola, FL

Provided what was needed in a professional manner.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.