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Uncle Bob's Self Storage Reviews

- (850) 434-3500

Average Ratings

4.7 out of 5 stars
(4.7) 91 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.7
Likely to Recommend
 
4.7

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(18 Reviews)
5.0 out of 5 stars

By

Pensacola, FL

Both Stephanie and Teah have been awesome.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

Pensacola, FL

Thank you for your service!

Staff
 
4.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Pensacola, FL

Didn't expect a "administration fee" seems very unnecessary

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

I was in need of a unit emergently and Ms Schmidt was prompt in helping me get a unit. She explained in full detail about the contract, and different size units available. She helped me determine which unit would best suit my needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Pensacola, FL

never had any problems - good experience if you have to rent a storage unit

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Pensacola, FL

after taking over local Lock-N-Store, the appearance has changed within the office and sinage only. overall, I would say it has been an upgrade similar to A- to a solid A. I would like to see some sort of loyalty/longevity reward.

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Pensacola, FL

I am blessed to see the level of professional service. I was disappointed at first when Lock-n- Store was sold, but my storage needs have continued to be met with excellence.! Thank you!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

I looked at several storage units and this Uncle Bob's was the best one of all their locations and of all the different ones I looked at in Pensacola.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Boynton Beach, FL

Since I previously rented with Lock 'n Store, I was unsure if the new owners would be as great. But...you are. Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

In December the lights were out over my unit.I don't know if they have been replaced yet.I will find out next week when I return my Xmas decoration.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Everyone was always very helpful..Stephanie was amazing always answered all my questions and went ABOVE & BEYOND to help me in every way!!! I will recommend Uncle Bobs every time!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brewer, MA

I have had furniture in storage with you all since I was in the Air Force. Your facility was perfect and always kept everything in TOP condition. Thanks and I would like to say a big thanks to Sandy that used to work there...she was OUTSTANDING!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Staff was great. Could not ask for any better. I do not like the mandatory insurance fee. Reminds me of OBama Care.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Stephanie always does a great job and she always goes that extra mile to help a customer. A+++++CUSTOMER SERVICE!!!! Thanks Stephanie for all your help.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

The key to any business is friendly courteous staff; you have very helpful kind staff. Thanks

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clarksville, TN

Outstanding service the lady's that work there showed why they we're hired

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

We were originally referred to uncle bob's by an associate Glenda which we meant through friends at a different location. we used the uncle bob location that worked best for us. thank you for the good service and value we received as our storage partner.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Pensacola, FL

Excellent Service!

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.