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Uncle Bob's Self Storage Reviews

- (850) 458-5525

Average Ratings

4.7 out of 5 stars
(4.7) 76 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.9
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(24 Reviews)
4.6 out of 5 stars

By

Cantonment, FL

Wondering why my storage unit was not accessible 24-7.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

I have been with Uncle Bobs for some time now and the Manager and Associate have always been very helpful and always pleasant ! I would never store anywhere other than Uncle Bobs!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lillian, AL

Helpful.Clean.Answered questions fully. Gave additional info. Staff knows their job and is responsive to customers. Prices reasonable.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Agents are well qualified and very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Pensacola, FL

Uncle Bob's has a reputation as a quality operation.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Pensacola, FL

Definetly meet expectations with associates. I would reccomend adding some lights inside the storage units. It can be hard to see in the back of the unit. Overall so far a good experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Everyone was friendly

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

you have wonderful employees who do everything in their power to assist you in a gracious manner.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

I'm very pleased with the service I have received thus far.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Brandi, at my local Uncle Bob's, is outstanding! She and her professional treatment are the reason I chose Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Glenda, the store manager is a TOP notch employee and person all the way around. You are lucky to have her as an employee. I think she deserves a raise!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mobile, AL

Glenda and Brandi are truly assets to your organization.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Thanks for all that you have done for me and my family.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Brandi is excellent!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Clean Lot, Great Service, Well Maintained Buildings, what more can one ask for?

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lillian, AL

excellent location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

The two ladies that work at the office on Highway 98 are OUTSTANDING!! They are always helping me if needed and go out of their way to ensure that I am satisfied with any help that I might ask for. It is much appreciated!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

The personnel will notify us if anything needs to be addressed in regards to our storage unit. Very nice personnel.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Pensacola, FL

I do feel that if I have my things in an air condition unit, that the temperature should always stay cool. Maybe I picked the wrong days but the last few times it's been really warm in there. Honestly that's the only thing I would change, because overall I'm super content with Uncle Bobs & I've been using it for 2yrs & 8 months!!! Thanks for your awesome service!!

Staff
 
4.5
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Everyone was always very nice when I called, or came down. Brandi, and the manager. Sorry, don't remember her name. Older lady.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Pensacola, FL

A bit pricey, but overall pretty good

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Xenia, OH

The employees there did more than they had to, with assisting me. They even helped me unload my truck, just to assist another customer.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Pensacola, FL

Loved the free day of your truck saved a lot of money

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lake Mary, FL

I have been renting a storage space here for quite some time. I have always appreciated the cleanliness of the property and professionalism of the staff. I have recommended Uncle Bob's to friends and family.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.