56 Ratings & 15 Reviews
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
August 29, 2014
very informative as to storing, packing and other uses of the storage
August 28, 2014
Everything was explained and all my questions answered.
Gulf Breeze, FL
July 19, 2014
Everyone was more than willing to answer all of my questions and were extremely polite and helpful.
June 28, 2014
The only problem I had was being able to find loading carts and the one I found was broken. I do understand this was right after the big flood and I believe some people were not returning the carts to the proper places. I believe if you would check on you carts more often at least the one I did find would not have been broken. But luckily I did have a small household moving cart in my truck and I did make it work for me.
May 16, 2014
Amanda was very helpful and efficient in the rental process. She is a pleasant person to work with and understanding of our situation.
May 8, 2014
Employees were friendly, immediately attempted to address our needs and were extremely knowledgeable of their products. They provided me with options to consider and resolved all questions prior to my making a product choice.
April 25, 2014
The price was very competitive and the security is good.
March 11, 2014
I believe the employees name was Christal she was very helpful easy to talk to made it an easy process A+ all around
March 3, 2014
There needs to be more flat bed carts. At least 1 in every building.I can never find one.
March 1, 2014
all sales team were very friendly and helpful. Looked at other storage places and yours was the best of them all
January 31, 2014
Outstanding customer service from all employees I have come into contact with
January 16, 2014
Very pleased with the availability of getting into the location and storage.
N Charleston, SC
January 9, 2014
My credit card number changed . i got sevral phone calls to remind me I needed to updae and to make sure the payment was in. Very friendly and helpful. Good person who called me!
November 2, 2013
The manager, Christal, is extremely helpful.
My things were stored for over two years. I lost my keys, forgot my gate access number and could not get communications at times (from Iraq) to access on line. But when I was able to call and explain, I was always treated with respect and helped to manage paying payments ahead to avoid the panic I often had when I could not access telephones or internet from Iraq. Thank you so much!
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