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Uncle Bob's Self Storage Reviews

- (850) 484-4242

Average Ratings

4.6 out of 5 stars
(4.6) 56 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.7

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(15 Reviews)
5.0 out of 5 stars

By

Pensacola, FL

very informative as to storing, packing and other uses of the storage

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rogers, AR

Everything was explained and all my questions answered.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gulf Breeze, FL

Everyone was more than willing to answer all of my questions and were extremely polite and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Pensacola, FL

The only problem I had was being able to find loading carts and the one I found was broken. I do understand this was right after the big flood and I believe some people were not returning the carts to the proper places. I believe if you would check on you carts more often at least the one I did find would not have been broken. But luckily I did have a small household moving cart in my truck and I did make it work for me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cantonment, FL

Amanda was very helpful and efficient in the rental process. She is a pleasant person to work with and understanding of our situation.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brunswick, GA

Employees were friendly, immediately attempted to address our needs and were extremely knowledgeable of their products. They provided me with options to consider and resolved all questions prior to my making a product choice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

FPO, AP

The price was very competitive and the security is good.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cantonment, FL

I believe the employees name was Christal she was very helpful easy to talk to made it an easy process A+ all around

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Pensacola, FL

There needs to be more flat bed carts. At least 1 in every building.I can never find one.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cantonment, FL

all sales team were very friendly and helpful. Looked at other storage places and yours was the best of them all

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Outstanding customer service from all employees I have come into contact with

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Very pleased with the availability of getting into the location and storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

N Charleston, SC

My credit card number changed . i got sevral phone calls to remind me I needed to updae and to make sure the payment was in. Very friendly and helpful. Good person who called me!

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cantonment, FL

The manager, Christal, is extremely helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sarasota, FL

My things were stored for over two years. I lost my keys, forgot my gate access number and could not get communications at times (from Iraq) to access on line. But when I was able to call and explain, I was always treated with respect and helped to manage paying payments ahead to avoid the panic I often had when I could not access telephones or internet from Iraq. Thank you so much!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.