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801 East Nine Mile Road, Pensacola, FL 32514

(850) 474-0161

Average Ratings

4 out of 5 stars
(4.6)

81 Ratings & 17 Reviews

Staff
 
4.6
Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.6
Recommend
 
4.7
Uncle Bob's Self Storage - Pensacola, FL (#069)

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


17 Customer Reviews

.5 out of 5 stars

Pensacola, FL

The attendant was very polite and helpful. She was friendly and made the experience fast and painless. Everything was accomplished in just a few minutes. On move in day it went without a hitch. I believe the office person in charge was Ms. Debbie. She is a gem and should be compensated accordingly.

.5 out of 5 stars

Pensacola, FL

I was so impressed with both storage units places I went to ..west nine mile loct and east nine mile . Both managers were so very happy and professional I' wanted to give my business to ppl who care enough to treat customers with respect. I even am wanting to look into working for the company in the future after I move bc I was impressed with how well I was treAted as a customer .. They must be great ppl to work for as well.

.5 out of 5 stars

Anchorage, FL

The personnel were helpful and explained how best to obtain supplies and schedule a truck. The facility has the best drainage plan I have ever seen, to protect against flooding.

.5 out of 5 stars

Molino, FL

The gals in the office were great they walked me to my unit showed me how to lock the unit properly instructed me as to where all the light switches were. They were great!

.5 out of 5 stars

Pensacola, FL

met expectations i am satisfied

.5 out of 5 stars

Valrico, FL

like the location ,its close to University of West Florida

.5 out of 5 stars

Pensacola, FL

I think answering all your questions with 5s tells the story: I appreciate my Uncle Bob's Storage personnel and the way they keep the facilities!

.5 out of 5 stars

Pensacola, FL

good people make the difference

.5 out of 5 stars

Pensacola, FL

Great facility and services, keep it up!

.5 out of 5 stars

Pensacola, FL

Very helpful, use of truck was a plus

.5 out of 5 stars

Pensacola, FL

I was impressed that know matter who the representative behind the desk was....they always served with excellence. I've lived in four states and have had several storage units and the service here is tops! That's why I'd recommend you to anyone...short or long term.

.5 out of 5 stars

Pensacola, FL

Debbie helped me with numerous requests and really went out of her way to make the paperwork easy for me. Through it all she was patient, kind, and thoroughly professional. It was y'alls customer service, in fact, that prompted me to select your co. from all that I called or visited. I've already recommended your facility to 2 family members and a friend. Thanks for everything!

.5 out of 5 stars

Pensacola, FL

To be clear, I first called the 1-800 number and was very unhappy to find out when I got to he site that I was not told about insurance requirements. However, at the site, Debbie was wonderful--very helpful, apologetic, and knowledgeable. The person on the phone was nice, but did not give me all the terms and information I needed.

.5 out of 5 stars

Pensacola, FL

great help answering questions and free truck rental.

.5 out of 5 stars

Pensacola, FL

Because you met my expectations. Simple.

.5 out of 5 stars

Pensacola, FL

Very friendly and helpful associate.

.5 out of 5 stars

Monte Vallo, AL

allways willing to help.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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