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Uncle Bob's Self Storage Reviews

- (850) 944-5495

Average Ratings

4.5 out of 5 stars
(4.5) 121 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.5

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(16 Reviews)
4.9 out of 5 stars

By

Pensacola, FL

I did a lot of looking around before deciding on this location. I chose this location because I like the sense of security it has to offer. Cameras everywhere, gated access, and the perimeter of the property is surrounded by houses. The place is high & dry, neat & clean and the people were a pleasure to work with.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

It's a great facility! The staff are always very helpful!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jay, FL

they were good to me

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

The size and price along with the discount exceeded what I thought I would pay.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Pensacola, FL

They were having trouble with the code working. And when I did get to the storage unit it had a lock on it. I reserved the space and the lock should not of been there. But overall they were helpful. It was a hot day and was aggravating cause they could not get the codes to work so I could get in to unload some stuff.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Pensacola, FL

This was my second time renting from this location. Nothing speaks louder than a repeat customer.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Great balance of easy access and security. I feel very good about leaving my stuff at Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Thank you for the great service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

The manager Deidra was very kind and very professional. She answered ally questions and was prompt in everything. She is a top notch person.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

The outside coming in and around the grounds is always well maintained and kept up

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Deidre is truly an asset and the other staff are so nice and go beyond to personalize and assist in every way possible. They are very very friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

No, there are the most pleasant, helpful people I've met. I so enjoy going in the facility and just chatting with them. I so appreciate all Uncles Bob's has done to help with our charity that brings Christmas gifts to children that normally wouldn't receive anything.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

I am completely satisfied with my storage unit and feel my things are safe. The people in the office are always very friendly and helpful. Thank you. Jeanne

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Pensacola, FL

The customer service reps at my facility are great. They make me feel welcome and it is all about the customer. Please commend them for their efforts on my behalf.

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

I have recommended friends and family to the location! The staff is nice and the grounds are well kept!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

I have been with them a long time. They are always nice and courteous when I come in.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.