81 Ratings & 17 Reviews
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
September 3, 2014
The only reason i downrated this location is due to the high steps into some of the units. For me with a lot of heavy items, not being able to roll things into my unit, because of a several inch lip has been an issue. Apart from that the people are great. George is a great manager.
August 27, 2014
Nice people. We have rented for 10+ years. It have been a good thing. Thumbs up!
August 26, 2014
The guy that helped us (George, maybe?) was super friendly and made us feel right at home. He kept my boyfriend and me laughing with his great sense of humor. I felt that the process was transparent and that any questions I had were welcome. It was my first time driving a moving truck, so he made sure I knew how to work everything. I would definitely recommend this location to anyone needing storage. The free truck rental was fantastic.
July 24, 2014
All of my expectations were met sufficiently.
April 28, 2014
The associate was extremely helpful, knowledgeable and an absolute pleasure to deal with. She is a great face to have on your brand.
March 28, 2014
George and Debbie of your Fairfield location in Pensacola, FL are awesome. Previously, George went above and beyond to assist me with getting damage to my stored vehicle repaired. He also facilitated my getting to the airport on time.
March 5, 2014
We had several wasp nest on our old storage unit and around it on the building. The staff when notified was very quick to handle the problem.
March 1, 2014
The locking mechanisms on the storage room doors are very frustrating. If I knew that in the beginning - I would have searched out a facility (perhaps another Uncle Bob's) for something better. The door latches are an example of BED ENGINEERING. If it were not for the hassle of moving our goods into a different location with a more friendly door latch - I would move.
March 1, 2014
Uncle Bob's is a great self storage facility. I have stored personal property at Uncle Bob's for more than 10 years and have never had to worry about whether my storage space would be compromised. I would highly recommend Uncle Bob's to a family member or friend.
February 24, 2014
The office manager never seemed to be in the office as they were out helping customers at location. Might be good to have two, so business can still be done without a wait.
January 24, 2014
Awesome staffs! Thank you again
Fort Smith, AR
December 4, 2013
we live out of state and our unit is in pensacola i feel very good about leaving our belongings there the security is great and the ppl that work at that site are always happy respectful and there when you have questions...even the stupid questions lol I'd highly recommend this storage facility to my friends and family...Thank you for treating our things like yours...Happy Holidays=)
November 19, 2013
Everything was great... I met the desk lady and the owner, but he wasn't Uncle Bob! :)
November 4, 2013
Debbie at the Fairfield Branch is an exceptionally professional, kind and caring person. I feel totally comfortable knowing that you have such high standards for your properties.
October 23, 2013
Great 10 plus year relationship and absolutely no complaints!
September 24, 2013
September 23, 2013
Topnotch all the way!
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It
- Make a payment online
- Receive payment reminders
- Manage your Account Information
Not registered yet?
Create your Account, it's Free!