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Uncle Bob's Self Storage Reviews

- (281) 991-7867

Average Ratings

4.7 out of 5 stars
(4.7) 94 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(22 Reviews)
5.0 out of 5 stars

By

Pasadena, TX

From my first visit i was treated with such respect and courtesy. This was my first time renting a storage space and the workers here made it so easy for me to do so!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

Seabrook, TX

All facets of my experience were quite good. Some things were not marked "5" because I consider the top number to be "outstanding," which is difficult to attain in my view. In any case, I am quite happy with how I was/am treated, and my unit. Further, that continues to date when I have additional needs for information.

Staff
 
4.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Pasadena, TX

Staff is very helpful, courteous, and professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pasadena, TX

Great Customer Service was given. Thank you so much!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pasadena, TX

Bonnie and Andrea are great! They always go out of their way to help me whenever they can.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Laporte, TX

Stall floor has oil stains from previous Tennant

Staff
 
5.0
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

From day one the staff has helped me get situated as best as possible. I have relocated on site into 4 different units. I started with a 10x30 and progressed up to a 13x75. Each time I thought I was done I quickly realized I needed the next size up and they helped keep me informed of upcoming vacancies to get me into the unit I needed. Very polite, very helpful, very knowledgeable.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pasadena, TX

super nice, super quick, neat facility,

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Deer Park, TX

Great folks!!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Pasadena, TX

Many times my climate controlled unit area is too hot.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Deer Park, TX

very!!!!! professional!!! and customer focused!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pasadena, TX

While this area is full of trash kings I miss a dumpster for clients.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pasadena, TX

Great Job

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Deer Park, TX

Bonnie, Manager, & Andrea,Assistant Manager, are professional AND personal These ladies are great representatives for your company. Although I have been a customer for longer than I originally anticipated, I will gladly use and recommend Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Pasadena, TX

simple and no extra hassle beyond what is really expected...

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

League City, TX

The ladies at UB#386 are always helpful and friendly. I could not ask for any changes to what they are doing. Wonderful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Houston, TX

Taken over from previous owners, not much has changed. Clean overall, helpful and well maintained. Only problem is the removal of the customer dumpster. This was a plus from the former owners.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
3.9 out of 5 stars

By

Deer Park, TX

Great service

Staff
 
4.0
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

LA PORTE, TX

None at this time.... Happy!Happy!Happy!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

I would prefer NOT to have to enter my code again when leaving the property. Otherwise, my experience with Uncle Bob's has been excellent.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Everything was wonderful. My only negative thout is I wish there was a lightbulb in our unit. There is a spot for one, but no bulb.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pasadena, TX

I felt safe with the security measures on the facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

It's clean, it's convenient and the staff has bent over backward to help us. I will never use ...

Becky, Alvin, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.