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Uncle Bob's Self Storage Reviews

- (281) 991-5100

Average Ratings

4.6 out of 5 stars
(4.6) 41 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.8
Expectations
 
4.4
Satisfaction
 
4.4
Likely to Recommend
 
4.6

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(9 Reviews)
5.0 out of 5 stars

By

Pasadena, TX

Have a 24/7 emergancy number that your customers can if needed. The door was stuck open one night and I could not contact anyone.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Deer Park, TX

Uncle Bobs employee was very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pasadena, TX

The lady that helped me was extremely nice and respectful. She tried me like I was important and not just another customer. I can't remember her name though :(

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pasadena, TX

Keep up the good work.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pasadena, TX

I love the ease of access and lighting when coming after hours.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pasadena, TX

The manager Ted, at the Pasadena, Texas location on Fairmont Parkway, is a great guy. He is very friendly and I always enjoy talking with him. He is from Austaralia and he makes me want to visit his home country if all are as nice and professional as Ted is.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pasadena, TX

I would definetly use you guys again. Even though I was there 3 yrs. and never late once always early was alittle upset that my price had gone up. But all in all Very nice, and would recommend you to everyone. Thanks again.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Deer Park, TX

I am out of town so my main point of contact is with the web site and it's been down almost every time I go there. I was actually surprised to get my reminder email this month AND go to the site and it was UP!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
3.0
Recommend
 
4.0
5.0 out of 5 stars

By

Pasadena, TX

Ted and Leslie are always extremely helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

It's clean, it's convenient and the staff has bent over backward to help us. I will never use ...

Becky, Alvin, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.