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Uncle Bob's Self Storage Reviews

- (610) 847-8167

Average Ratings

4.7 out of 5 stars
(4.7) 119 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(23 Reviews)
5.0 out of 5 stars

By

Durham, PA

Everything was explained & shown to me. Very nice person who handled my needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Quakertown, PA

Most of these questions really didn't relate considering I met the employee 1 or 2 times when I signed the agreement.The place was always clean though, and I never had any bad experiences with Uncle Bobs Storage.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Ottsville, PA

Tom was a great help. He explained all the details and placed me in the perfect unit for what I needed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Coopersburg, PA

Very efficient, pleasant process

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Riegelsville, PA

it's a great place to store your stuff!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ottsville, PA

I work in the car business and recognize great customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Lambertville, NJ

well maintained and supervised

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pipersville, PA

You have great staff. They are always friendly and always willing to help me out with any questions or concerns I might have.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Doylestown, PA

A friendly and well-run place. I switched to Bob's because I felt I was being price-gouged at a previous facility. You give very good value at a very fair price.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Vineland, NJ

great staff

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

New York, NY

It is VERY FRUSTRATING that when I go to take things out of storage that the automatic lights at the end of the corridor keep turning themselves off frequently. If I am working in my storage unit and the lights go out, it could become dangerous. And it is always inconvenient for me to have to walk down to the end of the corridor to reset the lights.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kintnersville, PA

Pleasant personal that work here always friendly

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Flower Mound, TX

This is very easy and well run thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Riegelsville, PA

Very nice and professional staff at Uncle Bobs Easton rd, Ottsville, PA facility. They go out of their way to help you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fountainville, PA

Possibly the best storage site anywhere. Great employees. Very helpful. Very clean facility. Couldn't have been been happier that I chose Uncle Bob's in Ottsville.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Southampton, PA

it's about as good as it can get... so far

Staff
 
4.3
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Pittstown, NJ

Very satisfied with the facility and the great staff. We will definitely use it again in the future!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Upper Black Eddy, PA

iam happy thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Doylestown, PA

Thank you!! We thought we would need the unit longer, but my daughter found a new home to buy. We were very pleased with our first experience of using a storage unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Upper Black Eddy, PA

Well maintained.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Erwinna, PA

no... I'm happy with the survices

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Pipersville, PA

Very helpful, explained different options and pricing, explained the billing process, drove us to the unit in a golf cart, offered us a lock that could not be cut (which I purchased), etc.

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Point Pleasant, PA

The representative was kind and helpful. It was easy to check in and she personally showed me to my space. The space was clean and it is well lit at night. I like having 24 hr access to my unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.