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Uncle Bob's Self Storage Reviews

- (708) 460-5566

Average Ratings

4.5 out of 5 stars
(4.5) 140 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(23 Reviews)
5.0 out of 5 stars

By

Orland Park, IL

Great two people at the counter

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Mokena, IL

I was hoping for a nice clean place to store my belongings and heard how well your place was and I saw for myself then reserved a place

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Oak Lawn, IL

Staff very helpful. Facility very clean. Get a safe feeling!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

New Lenox, IL

Friendly service and very clean facility!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Frankfort, IL

This is the first time that I have used a storage facility and I am so very impressed with your whole approach. The staff and facility have been above and beyond all of my expectations. Thank you very much for providing such excellent service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Palos Heights, IL

your staff was very professional

Staff
 
4.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Homer Glen, IL

Ask about using your truck was told you don't have one at the location. Price is much higher then when it was Metro. Some of the employees are real helpful others act like they are being put out. Just being Honest

Staff
 
2.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Arlington Hts, IL

I feel that Edward and his staff do a great job!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tinley Park, IL

The property is extremely well maintained. I would store more there if they had the room.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bolingbrook, IL

I rented this space for my Field Techs to store their parts and come grab them as needed. my Filed Manager has nothing but great things to says about the staff and the facility. i wish yoiu had more places so i could i switch all my unit over to Uncle Bob's!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mokena, IL

It was exactly what I was looking for. The gentleman that too care of me was very nice

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Orland Park, IL

Although I do not have to go in the office very often, staff is always helpful and accommodating. The premises are very well maintained.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

New Lenox, IL

They were very wonderful to me, from start to finish.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

New Lenox, IL

Everyone was extremely helpful with any and all questions. Felt bad leaving:(..but was able to move stuff into new home. Thanks uncle bobs!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Orland Park, IL

Excellent customer service and I like the web site. - CT

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mokena, IL

We had a storage unit for about 6 years. Your facility was always clean and tidy.... well taken care of. Over the years, I visited the unit a few tunes by myself. I always felt comfortable and safe during my visit... which is very important to women.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Webster, IN

It was a great experience - storing at Uncle's Bob. I hope I never have to move again... the rest was a pain in the neck.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Bogart, GA

some weeds in the gravel....inside was maintained meticulously

Staff
 
5.0
Cleanliness
 
3.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

P. Hills, IL

THE EXPERIENCE WAS VERYY PROFESSIONAL

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
4.6 out of 5 stars

By

Lasing, IL

People were nice

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Orland Park, IL

Very polite staff; very friendly; very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Orland Park, IL

We just moved from a larger unit into a smaller one, so my family still has services with you, just under another name now. Staff was knowledgeable and helpful with both that conversion, and the the conversion from the old owner (Metro Self Storage) to UB's. Only recommendation - Have mattress bags and rope/twine/other tie-down material in store :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

New Lenox, IL

great service and instruction. Was very happy.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.