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Uncle Bob's Self Storage Reviews

- (904) 773-6330

Average Ratings

4.8 out of 5 stars
(4.8) 178 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.9
Expectations
 
4.8
Satisfaction
 
4.8
Likely to Recommend
 
4.9

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
4.7 out of 5 stars

By

Jacksonville, FL

My only concerns are the above overhead grills on top where anyone can be lifted and look into see what's in my unit and/or a possibly break-in because people don't appear to be following the guidelines that were given to them by the front office!!

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Green Cove Springs, FL

My only complaint is that I was forced to get insurance that is already covered by my homeowners policy and I don't feel that I should be forced to get something that I am already covered by. If customer don't want the insurance it is their responsibility to insure their stuff or not to insure it. If something happens and they have a loss and are not covered, then it is their loss.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Jacksonville, FL

Not only was the facility clean and the staff professional as well as friendly, the facility even smells like it was just cleaned, and having carts with which to move items to the units is a great plus.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Oviedo, FL

Uncle Bob's provided the absolute BEST storage experience I've had, and I've rented from almost every major storage company, & several "minor" ones.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jacksonville, FL

I totally would recommend Uncle Bob's Self Storage to my friends and family. The facilities are always neat and clean. The elevators are a little tricky at first but easy once you've used them a few times. Even the outdoor covered entry way is convenient when unloading items. This is the first indoor storage company I've ever used and I am very happy I went with Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Orange Park, FL

Great service, very happy. Longer hours would be nice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Orange Park, FL

Reservation requirements changed as our moving plans changed . . . Rhonda was very professional & accommodating. Thank you, Rhonda & Uncle Bob's!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Middleburg, FL

Honest, as I have left my atm card there and they tracked me down to let me know it was there.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Orange Park, FL

Everything provided by Uncle Bob's is of high value to me as a consumer. You do a wonderful job of satisfying market needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fleming Island, FL

All the employees working on the two storage facilities on Blanding Blvd were very professional and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Indian River Shores, FL

The entire experiance was above and beyond what I expected. The facility is sparkling and the staff will bend over backwards to help.

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Orange Park, FL

I have rented at other places. Your facility always smells fresh and clean and people always seem happy - even other customers. Cost is good for facility you need more like this one and keeping rates reasonable vs jacking price every few months like public storage

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Orange Park, FL

I was very pleased

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Orange Park, FL

It was a pleasant experience. Clean facility, and nice, helpful employees.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Orange Park, FL

The customer service ladies work very hard as a team. They seem to like their job and customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bradley Beach, NJ

Every part of the setup went smoothly

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Flemming Island, FL

Very nice storage facility. Staff is very helpful and friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Jacksonville, FL

The elevator system is not user friendly

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Orange Park, FL

I was and still am very Pleased

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Orange Park, FL

Whoever checked me in at the office is an asset to the company. She keeps the place super clean. I don't even see finger prints on the elevator walls. Otherwise got me a storage unit in a very professional way.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sarasota, FL

The ladies that work there obviously take great pride in their jobs. It was like walking into some ones home and you were their guest!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Jacksonville, FL

I was offered free truck rental for 14 days, but had to return to south Florida after renting and was unable to make use of this. Returning to Jacksonville May 8th for 10 days or so, and could use this service then.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Orange PArk, FL

This is the Hilton of storage.lOVE IT!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hattiesburg, FL

Extremely Clean with plenty of Lighting

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Orange Park, FL

Process went more quickly then expected

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.