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  • Uncle Bob's Self Storage near Orange Park, FL

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Customer Reviews


 
(5.0 out of 5)

Fantastic service and very friendly staff. Went above and beyond to ensure that I was a satisfied customer. Carla and Virginia are excellent employees with customer service as their priority. Helped ease my mind during relocation to allow me to focus on other priorities at hand. Will recommend to anyone I come across needing a storage facility!

Philip from Chesapeake, VA
September 23, 2016

 
(5.0 out of 5)

I was at store 409, Unfortunately I arrived right at closing and didn't realize it. Veronica took the time to still show me some units. She is an integral asset to your company and resulted in my reserving a unit and coming in the next day during business hours to rent it. Veronica was pleasant, outgoing and patient during the entire process of showing me the available units for lease even though she could have turned me away to return when more time was available. She is an excellent example and branding for Uncle Bobs Self Storage!

Suzanne from Orange Park, FL
June 5, 2016

 
(5.0 out of 5)

Came in and was quickly helped. I asked to see the space first that i was interested in and they took me right up to see it. One of the employees swept it out before i moved my stuff in and made sure it was perfect. Very helpful.

Walter from Orange Park, FL
April 7, 2016

 
(5.0 out of 5)

Helped us find the perfect spot to park our camper. Reserved it to hold for a week because the camper was in the shop. The manager was very helpful and friendly.

Steve from Counce, TN
March 25, 2016

 
(5.0 out of 5)

Great facility , staff is beyond awesome and I can't help but love the place. They are the best facility in the city.

Deirdre from Germantown, TN
March 24, 2016

 
(5.0 out of 5)

I always felt safe when dropping off or picking up my items. I used the restroom a few times and it was always so clean. If I need to store items in the future I will definitely be a returning customer! Thank you so much!

Kimberly from Orange Park, FL
February 23, 2016

 
(5.0 out of 5)

Carla was awesome, very knowledgable and explained all our options. A+++ customer service. Highly recommend.

Guy from Green Cove Springs, FL
February 23, 2016

 
(5.0 out of 5)

Michelle and Rita are exemplary employees. You might consider recognizing them and their contributions. Yes, I've rented from you, for the better part of two decades.

Stephen from Jacksonville, FL
February 17, 2016

 
(4.8 out of 5)

In the time that I have been leasing at my current location I have moved units within the property 3 or 4 times, as my needs changed. In this time I have interacted with different representatives working the desk just about every time. EVERY SINGLE ONE OF THEM, has been kind, motivated, understanding, and attentive to my needs. They have looked up rates, other location availabilities, made phone calls for me, and readily given me any and all information I have asked for, going above and beyond what I would normally expect of anyone in their position. I know they could simply have pointed out resources for me to get the information on my own, but they've never hesitated to go the extra step for me. Infact, when last I was home, before deploying last summer, I was considering storing my vehicle somewhere, and the lady at the desk called the San Jose property for me and set me up with a meeting and walk through of the spaces they have available for vehicle storage. She didn't have to,

James from Jacksonville Beach, FL
February 10, 2016

 
(5.0 out of 5)

Diane is an absolute jewel and asset to your company. without her I would not have stayed as long as I did.

Amanda from Jacksonville, FL
February 4, 2016
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