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Uncle Bob's Self Storage Reviews

- (334) 704-0700

Average Ratings

4.8 out of 5 stars
(4.8) 37 Ratings
Helpful/Friendly Staff
 
4.9
Appearance/Cleanliness
 
4.8
Expectations
 
4.8
Satisfaction
 
4.8
Likely to Recommend
 
4.9

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
4.9 out of 5 stars

By

Auburn, AL

The lady at the Auburn store was super helpful! Her personality was golden.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tallassee, AL

Very helpful and friendly people. They were able to answer all my questions, also they told us about different deals that were available. Great experience!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Opelika, AL

I recently had an issue with a rodent infestation. The Uncle Bob's staff addressed and resolved the matter in a friendly and prompt manner.

Staff
 
4.5
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.3 out of 5 stars

By

Opelika, AL

The Manager Drew is always helpful, in a great mood, knowledgeable about products and policy.

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Auburn, AL

The storage space was exactly what I was looking for and I was satisfied with the price range.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ellwood City, PA

Completely satisfied with service and business. The employee must be treated with respect from your company, because he was an excellent representative for your company. Therefore, he was able to provide exceptional service to me. Employee should be commended on his excellent service and I enjoy stopping in an seeing him each visit. So that says a lot about a company. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Madison, AL

Drew is one of the nicest guys I've ever met, and he's always very helpful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sandy Hook, CT

Will and Drew are so friendly and helpful! Very knowledgeable. They gave me the name of a moving company to use. They remembered me from last year and made me feel right at home! Have recommended them to other parents of college students. I can't say enough about how at ease they both made me feel about leaving our items there. Will and Drew deserve a five star raise!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Springfield Gardens, NY

Overall experience is awesome...

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, AL

Will and Drew are fantastic! They always went well and beyond their job requirements. They should be commended for all of their hard work and efforts!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Auburn, AL

As far as the storage space goes, it was adequate for what I needed, everything is in order. I would have appreciated a little later hours to be able to enter the gate, but it was no major issue. The employee at the desk, Drew, was incredibly accomadating and courteous. I would open up a storage unit again at that particular location just because he is there. I can not say enough about his service and I genuinely appreciated him as a person, not just a customer service associate. Top Marks for Drew, and though I did not interact with him as often, the other employee, I believe his name was Chris, was equally accomodating and friendly. Thanks again!

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Maplewood, NJ

It was great storing things there! I was a huge fan of the deal they do with their truck on move out day, and I felt like every storage unit had a dumpster next to it. Those were things that make Uncle Bob's-Opelika Road stand out.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sandy Hook, CT

I have never met a nicer man than Will who works at your Opelika location. He was very knowledgeable. He was so helpful to me as my car was making very strange noises and he came out to help. He recommended a great service station. He was always smiling and remembered my name. I can't say enough about how wonderful he was!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.