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  • Uncle Bob's Self Storage near Nyack, NY

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Customer Reviews


 
(4.6 out of 5)

I would suggest you offer a way to dispose of junk or items that people throw out. It was the only thing that was truly inconvenient about your facility. Maybe you can partner with a service like 1-800-GotJunk (they take everything!) and offer it straight to your customers. So they don't have to worry about fitting junk they don't want in their cars or trucks because there is no way for you to dispose of it. Otherwise, storage was great! :)

Ana Lucia from Hoboken, NJ
July 23, 2014

 
(4.8 out of 5)

Everything is very well organized and pleasing except for my online experience. It is very unfortunate that I am unable to take care of my payments online and therefore I must always call the office. This can be an hinderance and actually was because I called during a holiday weekend and the office was closed so I had to wait until the following Monday. That proved to be a little stressful.

Janice from Orange, NJ
July 21, 2014

 
(4.5 out of 5)

Only that it could use more painted white strips ,so to be more visible at nite. Cause they are faded even in day time .

Jim from Brooklyn, NY
July 19, 2014

 
(5.0 out of 5)

Karen you manager is so nice and helpful. The storage company uncle bobs is better operated and run than your competion.

Steven from Memphis, TN
July 19, 2014

 
(5.0 out of 5)

This is a great location. I really like that the ladies in the office are always looking out for me and my belongings. They know me by name and always have a smile for me. I always feel welcomed and respected. Thank you for the great customer service.

Charles from Monroe, NY
July 17, 2014

 
(4.6 out of 5)

I would have liked it to be cheaper. On the other hand I am moving from a more expensive company to Uncle Bob's

Lynn from Hawthorne, NJ
July 2, 2014

 
(5.0 out of 5)

Location and pricing is why I am using Uncle Bobs but I am still looking for something cheaper

Annie from Englewood, NJ
July 2, 2014

 
(4.9 out of 5)

I would like to thank the representatives there who worked during weekday in the am hours. I was in need of some help when I had someone purchasing a bed that was in storage and the young lady who answered my questions as well as looked out for me was truly appreciated. I would recomend the storage facility to both friends and family..

Xiomara from Hawthorne, NJ
July 1, 2014

 
(4.3 out of 5)

The staff was very helpful. I had a concern about the outdoor parking space next to mine being dirty and filled with garbage. The staff got right on it, called the client and asked for his space to be cleaned. Two weeks later it was. My only complaint is that the outside grounds are overwhelmed with overgrown grass and weeds. This needs to be addressed because there could be snakes, ticks or some danger that can not be seen when trying to get in or out of your vechicle. Not to mention that it looks awful and not a good image for Uncle Bobs.

Kelly from Brewster, NY
June 27, 2014

 
(5.0 out of 5)

Kevin was excellent. Personable and helpful, w/ a great personality and attitude.

Sonia from Stamford, CT
June 27, 2014
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