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Uncle Bob's Self Storage Reviews

- (203) 234-7473

Average Ratings

4.7 out of 5 stars
(4.7) 76 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

New Haven, CT

everyone at the North Haven location is fabulous. They have been extremely helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

New haven, CT

Extremely prompt and professional...

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Potomac, MD

THe facility was well kept and secured and the person who assisted me was friendly, knowledgable and accomodating

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

East Hampton, CT

Just the overall storage area was very clean and I feel safe storing my belongings at Bob's Storage facility. The manager is very knowledgeable and explained policy and procedures without hesitation. This is a professional and friendly atmosphere also.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Wallingford, CT

This location was very clean and had a nice display of packing merchandise . The clerk was organized ,gave me a tour of the units and explained their specials with me. Renting the unit was easy and bringing my items went well.

Staff
 
4.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.9 out of 5 stars

By

West Columbia, SC

I continue to have trouble logging into the Uncle Bob's website. While the service at the store is sufficient, the website could use some improvement.

Staff
 
4.0
Cleanliness
 
3.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

North Haven, CT

Very helpful staff. Immaculate storage units

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Wallingford, CT

The associate that helped up was wonderful !

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Naugatuck, CT

Laura is simply amazing she reminds me to pay on a monthly basis. Despite my habitual absentmindedness, she is very courteous and polite.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hamden, CT

Associate was professional in every way. I had interviewed and visited a number of storage companies. I liked the whole storage area, the terms of use,proximity to our home, and ease of use at Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hamden, CT

I needed more space and she looked at various options and came up with the most space for the best price for me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Haven, CT

The staff at North Haven CT are great. Laura is the best.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Haven, CT

I am very satisfied with uncle bobs

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

North Haven, CT

The location, in North Haven, is ideal and well secured. We appreciate this!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Hamden, CT

I looked at many facilities before picking Uncle Bob's a few years ago. Your facility was well spaced so occupants and vehicles could manuver easily between buildings and units. Your people were friendly. And I can access my unit anytime night or day which is very important to me. You also have done a good job clearing snow this year.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Trumbull, CT

always clean and well lit.. always feel safe when I am there even after dark. Laura is always quick to address concerns and questions. overall a great place to keep my stuff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hamden, CT

Excellent staff!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Wallingford, CT

My husband and I showed up before the store opened. It was a very cold day and instead of making us wait until they opened we were let in immediately.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Woodbridge, CT

Nice people!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Haven, CT

Each time I had to make a trip to the office in North Haven, Laura helped me. She was awesome. She answered all my questions and even stayed after closing to accommodate me when I was moving out. Keep up the good work!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Hamden, CT

Thank you!

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Haven, CT

I've had a storage unit at this location for approximately 2 years and not once have I ever had any issues or concerns. I'm active duty in the Marine Corps and my career has me on the road monthly and due to moving often I've had to use storage units world wide. This location in North Haven by far has been the best. The office is always "white glove" inspectable, the passageway between units is always clear of clutter and nicely paved along with the massive snow storm that shut the city down they had the property clear for customers to get to their units. They take great pride in the services they offer and I will continue to direct everyone that I come across that need a storage unit to Uncle Bobs in North Haven.....Scott

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Mineola, NY

see u next yr when my daughter needs storage for college summer break

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Hamden, CT

I was very satisfied with all aspects of the service of Bob's storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Haven, CT

I am happy with everything,we will alway use your storage.north haven ct.they are the nicest and alway helpful .we will miss them.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

We were so pleased with the service we got from the self storage facility manager Laura. Last ...

Stuart, North Haven, CT

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.