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Uncle Bob's Self Storage Reviews

- (732) 249-0077

Average Ratings

4.6 out of 5 stars
(4.6) 126 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(20 Reviews)
5.0 out of 5 stars

By

Monmouth Jct., NJ

Very happy with the staff willingness to meet my need in every way.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

New Brunswick, NJ

Steve and Rich were amazing! I had the truck rented for 10 am on a Saturday and it was not back from the previous user. So the two of them tirelessly tried to contcontact both the late user and began calling different rental companies to get me a truck at no charge! When I finished moving in my lock was not working properly (would not fit) so Rich came over to help me out. Once he realized the problem was with my personal lock, he didn't even hesitate to get trade it in for a brand new one from their inventory. No questions asked! These two gentlemen are top notch!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Deerfield, IL

everyone was very friendly and helpful. Love the on-line payment ability and email reminders. website is very thorough. This survey should be changed so that the "Strongly Agree" is the first radio button not the far one. I almost completed my survey as strongly disagree until I realized my error.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Brunswick, NJ

I had done some comparison phone shopping before deciding on Uncle Bob's, and when I arrived at your office, everything was exactly as it was explained to me on the phone, with no punches pulled or hidden surprises.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Brunswick, NJ

Exceptionally good friendly service, very helpful, covered all aspects of rental.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Woodbridge, NJ

Rich is the nicest, most patient and accommodating persou I know in that line of work! Carolyn

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

North Brunswick, NJ

Happy with service.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

North Brunswick, NJ

Very nice folks and smooth process.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Manville, NJ

I am completely satisfied with Uncle Bob's. I have used two other self-storage companies in the past. They were OK, but Uncle Bog's is outstanding!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Edison, NJ

always pleasant to do business with and great when we needed a moving truck to come in.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Somerset, NJ

Not at all you guys are the greatest.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

No. Brunswick, NJ

My experience was excellent because your staff at the Livingston Avenue, North Brunswick location are very friendly and professional so it made moving in so easy! Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Piscataway, NJ

very professional.great experience

Staff
 
4.5
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Newark, NJ

I felt the storage facility was very nice place.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Edison, NJ

the manager of the east Brunswick, nj store is extremely courteous and pleasant always greets me with a smile and returns phone calls promptly. very satisfied with facility and price have recomened several friends

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

North Brunswick, NJ

Very nice experience. Much better than the old owners.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Brunswick, NJ

Your people are your best assets. Jill and Rich are wonderful. I would completely recommend Uncle Bob's Self Storage #728 to anyone because of them - their teamwork, communication level, and professionalism coupled with a true business friendship.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Brunswick, NJ

Iam very pleased with how everything is so well maintained. I feel very comfortable with entering my unit. Thank You

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Somerset, NJ

Even when times got tough for me to pay my storage they worked with me thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tiffin, OH

Rich was so helpful to us. We had a dilema and he brightened our day.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Great staff. Good pricing and very convenient. Pleasure doing business at this self storage ...

Leslie, Monroe, NY

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.