For storage tips, social & more:

Uncle Bob's Self Storage Reviews

- (757) 588-1401

Average Ratings

4.8 out of 5 stars
(4.8) 115 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.7
Satisfaction
 
4.8
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

Review Us Today!

Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Norfolk, VA

I am enjoying my experience. I am truly satisfied. I love this storage place,including the friendly employees.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Norfolk, VA

Three times we have gone during working hours as posted on the door and it has a sign saying closed. Other than that, everything is great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
4.7 out of 5 stars

By

Forest, VA

Loved The Store ! Everyone Was Great To Deal With !

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Summerville, SC

I was glad of the service..especially having a storage unit for about 7 years. And didn't have to worry about my personal belongings. While I was in another taking care of my parents.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Camp Hill, PA

The staff at Little Creek Rd are absolutely amazing! I went on deployment and never had a concern or billing issue while I was away. Thank you for your service and I will definitely use you in the future!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Washington, DC

Great customer service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Norfolk, VA

Thought the pricing was better than any others that I had checked and the area was easy to access and close to home.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Chesapeake, VA

The manager and assistant-manager are both very friendly and we appreciate their attude.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Norfolk, VA

I think it's awesome!The best I've used & have heard of from others.I just wish it could be somewhat cheaper.You have good deals but I wish it was a little less monthly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Norfolk, VA

Staff very nice and very helpful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Virginia Beach, VA

Tom and Michael were exceptional employees and are idea representatives for Uncle Bob's. They were always polite and extremely helpful. They always went above and beyond. They are an asset and your company is fortunate to have two exemplary employs such as Tom and Michael. I looked forward to coming in and paying my bill every month!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Norfolk, VA

Friendly staff, carts always available, a safe and clean property

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Norfolk, VA

You should already know you are the best - at the location I use. Can't really say about the other locations.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Norfolk, VA

Michael and Tom are very professional and friendly.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Norfolk, VA

We have always found the staff and facilities to be great.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Norfolk, VA

I wouldn't even consider using any other storage but Uncle Bob's!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Norfolk, VA

The most friendly workers at this particular location. Went out of their way to help. I would definitely use and/or recommend this location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Norfolk, VA

In the last 10 years here in Norfolk we have always rented from you guy's and we always recommend you if anyone ask about storage units. Thanks

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Norfolk, VA

The Assistant Manager at the Norfolk location is not only friendly but so helpful. The manager is as well. I moved overseas and came back after a year. They acted like I was a good friend. My storage unit was in PERFECT condition. No dust or age to my belongings. Thank you so much! You both make it easier to be away and not worry. :)

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Norfolk, VA

The staff there is very friendly and helpful.Always speak when I come in or if they are with another customer always wave a hello when I come in. Place is very clean. Very satisfied.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Norfolk, VA

The gentlemen were very friendly and explained in detail all of the workings of renting a storage unit. I was left feeling fully confident that I had made the right decision to rent at Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Bronx, NY

When moving the account to someone else's name and that person is living out of state they should be able to do it my mail or fax being the person cannot be there this creates a great problem for the customer(s)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

FPO, AP

Michael and his co-worker were very helpful. Both gentlemen answered my questions very professionally. I won't go anywhere else for better customer service or storage units. I will definately recommed this place to future military members in-coming to this local area. BEST IN THE BUSINESS!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Norfolk, VA

Clean facility and friendly, competent personnel. Would use them again if the situation arose.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Norfolk, VA

I am sad to leave. I enjoyed having my storage with Uncle Bob's and Tom is the best.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Thanks again for keeping my things secure in my storage unit, and more importantly, helping me ...

Elisabeth, Newport News, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.