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385 S. Naval Base Road, Norfolk, VA 23505

(757) 480-1720

Average Ratings

4 out of 5 stars
(4.6)

171 Ratings & 25 Reviews

Staff
 
4.7
Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.6
Recommend
 
4.6
Uncle Bob's Self Storage - Norfolk, VA (#161)

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


25 Customer Reviews

.5 out of 5 stars

Norfolk, VA

everything is great

.5 out of 5 stars

Norfolk, VA

I was greeted very nicely and the service was top notch.

.5 out of 5 stars

Norfolk, VA

On two occasion I could not get access through the gate , this within itself caused me to be late for my jobs.the last time I had to jump the fence because getting someone on the phone was not possible.I needed my equipment s for work

.5 out of 5 stars

Natchez, MS

Great job!

.5 out of 5 stars

Norfolk, VA

I have been with this company for over a year and so far so great.

.5 out of 5 stars

Norfolk, VA

I am encouraged to rent with uncle in the future.

.5 out of 5 stars

Norfolk, VA

Great place to store my personal and business items. I would recommend them to anyone.

.5 out of 5 stars

Norfolk, VA

I have recommended Uncle Bob's to a number of family and friends in the last 4 years of being a customer. Bart Baker was the most attentive and caring store manager that I have ever had the pleasure of dealing with. Kudos to Bart!!

.5 out of 5 stars

Hendersonville, TN

I appreciate everyone Naval Base Rd. I had to store my things for about a year the people there made that better experience than I had imagined. Thanks.

.5 out of 5 stars

FPO, AE

I stored my car at Uncle Bob's for a 9 month deployment. Upon returning, the battery was dead. The owner Bart used his own cables and vehicle to help jump my car. Even when it turned out that I would have to get my car towed to have the battery replaced, Bart was very helpful and went above and beyond in his customer service, which is rare this days. If I ever needed to use storage again, I would definitely go to this location.

.5 out of 5 stars

Norfolk, VA

I did not expect to have available a cold beverage (free of charge) after moving 67 boxes of files from one storage unit to this new storage unit. It was a nice surprise.

.5 out of 5 stars

Norfolk, VA

You're tops in my book!

.5 out of 5 stars

Norfolk, VA

There were more benefits of renting storage space than I expected or would have understood had they not been pointed out and explained.

.5 out of 5 stars

Norfolk, VA

Bart and his staff go far and beyond professionalism. I recommend them to everyone.

.5 out of 5 stars

Norfolk, VA

As this was the first time I ever rented a storage unit, I had alot of questions. The girls in the office; both on the phone; and inside the office; had wonderful customer service skills and acted highly professional and friendly.

.5 out of 5 stars

Norfolk, VA

Always greated with a smile. Neat and clean environment. Staff always willing to help.

.5 out of 5 stars

Newport News, VA

This survey was based on the Norfolk, VA only! Bart at the Norfolk location is amazing! The Kiln Creek location is horrible!

.5 out of 5 stars

Pensacola, FL

I have had the several storage units at the Norfolk facility (Navy Base road)and have been a continuous customer there for more than ten years, main reason is that I feel the associates are like family and they are very, very good at looking out for me. I'm very happy with them.

.5 out of 5 stars

Norfolk, VA

The Staff is always helpful and courteous.

.5 out of 5 stars

Norfolk, VA

Wonderful service, especially from Bart, I think is his name. Above and beyond.

.5 out of 5 stars

Norfolk, VA

I am overall satisfied and my expectations are being meet.

.5 out of 5 stars

El Cajon, CA

been using this storage for many years and always happy with the people and how well the place is kept up and is well light.

.5 out of 5 stars

Norfolk, VA

Very polite and friendly, quick service and understanding!

.5 out of 5 stars

Norfolk, VA

Naval base rd. Norfolk. Always service. Been there 8 years

.5 out of 5 stars

Norfolk, VA

Great service. Best storage facility i've used during my 19 years in tne military.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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